Full-Time
Systems Analyst
Go-To-Market, GTM
Posted on 6/27/2024
Conversica
51-200 employees
AI-powered virtual assistants for business automation
Compensation Overview
$75k - $100kAnnually
Mid, Senior
Remote in USA
- Bachelor's degree in business, finance, or a related field
- 3+ years of Salesforce administration (certifications preferred)
- Prior CPQ experience
- Strong analytical and problem-solving skills
- Extensive project management skills
- Effective communication and collaboration skills
- Experience managing/implementing core GTM tech stack systems
- Supported Deal Desk in the past (preferred)
- Prior experience/knowledge of Apex (preferred)
- App builder experience (desired)
- Help own and maintain the Salesforce tech stack
- Provide front line Salesforce support, including ad-hoc requests and reporting asks
- Intake and triage ad-hoc requests for other GTM tools
- Collaborate closely with enablement team on new software tools, implementation, and process changes
- Ensure high level of data integrity and consistency across systems
- Support CPQ/AA configuration changes
Conversica creates AI-powered virtual assistants that help businesses improve their operations, particularly in sales, marketing, and customer service. These assistants automate tasks like reaching out to potential customers and following up on leads through various communication channels such as email and text messages. The technology uses natural language understanding and generation to make interactions feel more human-like. Unlike many competitors, Conversica operates on a subscription model, offering different service tiers that cater to various business needs, from basic automation to advanced features like deep learning and multi-language support. The goal of Conversica is to enhance customer engagement processes for businesses, making them more efficient and effective.
Company Stage
Series E
Total Funding
$157M
Headquarters
San Mateo, California
Founded
2007
6 month growth
↓ -3%1 year growth
↓ -1%2 year growth
↓ -17%
Simplify's Take
What believers are saying
- Conversica's advanced AI capabilities, including the recent addition of Contextual Response Generation, make it a pioneer in delivering brand-specific, dynamic chat experiences.
- The company's strong backing from prominent investment firms like Providence Equity and Toba Capital indicates robust financial health and growth potential.
- Integration with leading marketing automation platforms can lead to significant improvements in sales conversions, making it an attractive option for businesses looking to optimize their marketing efforts.
What critics are saying
- The competitive landscape for conversational AI is rapidly evolving, with new entrants and existing tech giants potentially eroding Conversica's market share.
- Dependence on subscription-based revenue means that economic downturns or budget cuts in client companies could impact Conversica's financial stability.
What makes Conversica unique
- Conversica's AI Assistants integrate seamlessly with major marketing automation platforms like Salesforce, Adobe Marketo, and Oracle Eloqua, offering dynamic, real-time conversations that significantly boost sales conversions.
- The company's focus on natural language understanding and generation allows for highly personalized and human-like interactions, setting it apart from competitors who may rely on more rigid automation scripts.
- Conversica's recognition as a 'Cool Vendor' by Gartner and a leader in Forrester's Conversation Automation Solutions for B2B report underscores its innovative edge and market leadership.
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