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Full-Time

Systems Analyst

Go-To-Market, GTM

Posted on 6/27/2024

Conversica

Conversica

51-200 employees

AI-driven customer conversation automation

Consulting
Hardware
Enterprise Software
AI & Machine Learning

Compensation Overview

$75k - $100kAnnually

+ Bonus + Equity

Mid, Senior

Remote in USA

Category
IT Project Management
IT Support
System Administration
IT & Security
Required Skills
Communications
Salesforce
Requirements
  • Bachelor's degree in business, finance, or a related field
  • 3+ years of Salesforce administration (certifications preferred)
  • Prior CPQ experience
  • Strong analytical and problem-solving skills
  • Extensive project management skills
  • Effective communication and collaboration skills
  • Experience managing/implementing core GTM tech stack systems
  • Supported Deal Desk in the past (preferred)
  • Prior experience/knowledge of Apex (preferred)
  • App builder experience (desired)
Responsibilities
  • Help own and maintain the Salesforce tech stack
  • Provide front line Salesforce support, including ad-hoc requests and reporting asks
  • Intake and triage ad-hoc requests for other GTM tools
  • Collaborate closely with enablement team on new software tools, implementation, and process changes
  • Ensure high level of data integrity and consistency across systems
  • Support CPQ/AA configuration changes

At Conversica, employees are at the forefront of advancing conversational AI technology, which enhances customer experiences and drives revenue growth through meaningful interactions at every customer touchpoint. The company is a leader in using AI to optimize customer engagement, providing a competitive advantage in the AI-driven market. Working here offers a unique opportunity to contribute to a team that values cutting-edge technology and innovation in improving business communication and customer relationship management.

Company Stage

Series E

Total Funding

$157M

Headquarters

San Mateo, California

Founded

2007

Growth & Insights
Headcount

6 month growth

5%

1 year growth

2%

2 year growth

-18%
INACTIVE