Senior Program Manager

Company:

Qualcomm Canada ULC

Job Area:

Engineering Services Group, Engineering Services Group > Program Management

General Summary:

Develops, defines, and executes customer programs, including schedules, resources, deliverables, and risks. Monitors and drives the program from initiation through delivery, interfacing with internal and external stakeholders across functions on technical matters, as needed. Monitors budget, operation, on-time delivery, and achievement of program milestones. Represents the program and drives alignment across stakeholders

Minimum Qualifications:

• Bachelor's degree in Engineering, Computer Science, or related field.
• 4+ years of Program Management or related work experience.

Preferred Qualifications:

•   PMP Certification.
•    7+ years of Program Management or related work experience.

•    5+ years of experience in managing customer and outbound programs and client relationships.

•    3+ years of experience in managing support and/or operation teams.
•    3+ years of work experience in a role requiring interaction with senior leadership (e.g., Director level and above).
•    2+ years of experience working in a large matrixed organization.
•    2+ years of experience with program management tools such as dashboards, Gantt charts, etc.
 

Principal Duties and Responsibilities:

•    Collaborates with key stakeholders and program sponsors to develop goals, set the prioritization of deliverables, and discuss necessary priorities and stakeholder needs.
•    Manages and takes responsibility for multiple small programs/technology with moderate complexity or a single complex program/technology by applying up-to-date program management knowledge to meet deadlines.
•    Develops and manages the execution of the program Plan of Record (e.g., on time, on budget, within scope) for multiple small programs or a single medium sized or complex programs/technologies which includes schedule and resource forecasting, stakeholder identification, method and frequency of communication, scope, and prioritization.
•    Tracks and manages all key metrics pertaining to a program and identifies when metrics deviate significantly from Plan of Record; escalates issues in a timely manner and proposes corrective actions.
•    Manages and prioritizes the work of the program team by establishing schedules, task assignments, and tracking tasks of team members.
•    Identifies program issues/risks and creates a risk mitigation plan for multiple small programs or a single medium sized or complex program. Maintains and updates the risk tracker.
•    Helps to promote program vision and objectives within own team, and ensures program objectives are met or exceeded.
•    Supports the adoption of processes by applying best practices and identifying and recommending process improvement opportunities within respective programs.

Level of Responsibility:
•    Working independently with little supervision.

•    represent the company in front of customer representative at different levels.
•    Making decisions that are moderate in impact; errors may have financial impact or effect on projects, operations, or customer relationships; errors may require involvement beyond immediate work group to correct.
•    Using verbal and written communication skills to convey complex and/or detailed information to multiple individuals/audiences with differing knowledge levels. May require strong negotiation and influence, communication to large groups or high-level constituents.
•    Having a moderate amount of influence over key organizational decisions (e.g., is consulted by senior leadership to provide input on key decisions).
•    Completing tasks that do not have defined steps; simultaneous use of multiple mental abilities is generally required to determine the best approach; mistakes may result in significant rework.
•    Exercising substantial creativity to innovate new processes, procedures, or work products within guidelines or to achieve established objectives.
•    Using deductive and inductive problem solving; multiple approaches may be taken/necessary to solve the problem; often information is missing or conflicting; advanced data analysis and interpretation skills are required.
•    Occasionally participates in strategic planning within own area affecting immediate operations. 

The responsibilities of this role do not include:
•    Financial accountability (e.g., does not involve budgeting responsibility).

Applicants: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail [email protected] or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

To all Staffing and Recruiting Agencies:Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.

If you would like more information about this role, please contact Qualcomm Careers.