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Full-Time

Billing Analyst

Posted on 4/18/2024

Zinnia

Zinnia

1,001-5,000 employees

Tech solutions for life insurance and annuities

Fintech

Mid

Johns Creek, GA, USA

Category
Financial Accounting
Financial Analysis
Accounting
Required Skills
Customer Service
Excel/Numbers/Sheets
Requirements
  • Minimum two (2) years of commercial billing/collections experience
  • Minimum college degree in Accounting or Business; or equivalent experience
  • Exceptional communication, negotiation, and active listening abilities
  • Proficiency in Microsoft Excel and familiarity with billing or general ledger systems
  • Solid understanding of fundamental accounting principles, business documents, and internal controls
  • Meticulous attention to detail and strong analytical skills
  • Critical thinking skills to solve problems and make informed decisions
Responsibilities
  • Manage the billing and collection processes for designated accounts with precision and efficiency
  • Foster seamless communication and collaboration with sales and business teams
  • Conduct professional collection calls and correspondence
  • Maintain accurate customer account information
  • Assist customers in resolving delinquent accounts
  • Deliver exceptional service to callers
  • Consistently achieve or surpass monthly goals and company objectives
  • Present a positive and professional image in all interactions
  • Prepare monthly billing statements and reconcile them with department reports
  • Support timely invoicing of all contracts
  • Assist in cash processing activities
  • Address customer inquiries regarding billing and collections
  • Generate reports on collections and billing activities
  • Initiate phone calls and emails to engage with delinquent customers
  • Mediate customer disputes related to payment issues
  • Provide attentive and considerate customer service

Zinnia provides end-to-end life insurance and annuity tech solutions, leveraging advanced technology to simplify and enhance the insurance experience. The company focuses on empowering clients to innovate and launch products faster, while offering frictionless data experiences and real-time data sharing to improve outcomes for consumers, advisors, and insurers.

Company Stage

Seed

Total Funding

$1.7M

Headquarters

Greenwich, Connecticut

Founded

2005

Growth & Insights
Headcount

6 month growth

22%

1 year growth

28%

2 year growth

49%
INACTIVE