Software Development Manager

Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our  journey as we strive to transform the insurance  carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible.

Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for ten consecutive years as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our  internal and external communities better everyday! Learn more about why you want to be here!

PURPOSE OF THE JOB

The Manager of Software Development is a tactical leadership role responsible for managing engineering execution and delivery within the Product Engineering organization. This role ensures the development of high-quality, scalable, secure, and maintainable digital insurance products aligned with ICW Group's business and technology goals.

Under the direction of the Director of Product Engineering, the Software Development Manager leads a designated segment of software developers and solution architects while collaborating closely with Technical Product Managers and the QA Manager to deliver consistent and predictable outcomes.

This role will provide hands-on technical leadership, drive architectural and design discussions, perform code reviews, and promote engineering best practices including DevOps and CI/CD. The Software Development Manager is also responsible for mentoring team members, driving performance, supporting professional growth, and demonstrating ICW's core competencies for both individual contributors and leaders.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provides Tactical Leadership & Agile Delivery Execution.

• Executes the strategic vision set by the Director of Product Engineering.

• Leads an assigned team of software developers and solution architects within one or more Agile PODs.

• Collaborates closely with Technical Product Managers to align staffing, remove delivery roadblocks, and ensure commitments are met.

• Partners with QA Manager to integrate quality engineering, test automation, and shift-left testing principles.

• Ensures timely and high-quality delivery of business and technical initiatives.

• Participates in and contributes to the Solution Design Review Board.

Drives Technical Expertise & Software Engineering Best Practice.

• Provides hands-on guidance in design, development, and system architecture.

• Enforces secure coding practices, system integration standards, and code quality.

• Oversees development and lifecycle of the Core API stack, ensuring consistent design patterns and documentation.

• Advocates for and implements DevOps, CI/CD, observability, and performance monitoring tools and practices.

• Champions modern cloud-native architecture patterns and technologies, especially within AWS.

Champions Professional and Operational Excellence.

• Demonstrates and enforces ICW Product Engineering’s core competencies: ownership, accountability, continuous learning, innovation, collaboration, and effective communication.

• Analyzes team performance using KPIs and metrics; adjusts strategies as needed to meet delivery and quality objectives.

• Manages vendor resources and relationships where applicable.

• Supports budgeting, forecasting, and resource allocation processes in partnership with leadership.

Manages and leads a team of software development Professionals.

• Directly supervises software engineers and solution architects within their assigned team.

• Performs hiring, onboarding, scheduling, performance management, coaching, and development planning.

• Ensures compliance with ICW policies, processes, and performance standards.

• Mentors developers and solution architects to build technical depth and grow careers.

• Holds regular 1:1s, provides coaching, feedback, and supports development plans.

• Proactively addresses performance issues and fosters a culture of accountability.

• Ensures all team members are trained, onboarded, and aligned with department expectations.

SUPERVISORY RESPONISBILITIES

Directly supervises team members and carries out supervisory responsibilities in accordance with company policies and applicable laws. These responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; conducting performance and salary reviews; rewarding and disciplining employees; addressing complaints and resolving problems; coaching, mentoring, and developing team members to further their skills and knowledge; creating and monitoring development plans; setting performance expectations and goals; forecasting staffing needs and planning for peak times and absences; enforcing department policies and procedures.

EDUCATION AND EXPERIENCE

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field required.

• Minimum 8 years of progressive experience in software engineering.

• Experience in formal leadership or managerial capacity preferred.

• Experience working in or supporting the P&C insurance industry preferred.

• Prior experience managing cloud-native application delivery, ideally in AWS.

CERTIFICATES, LICENSES, REGISTRATIONS

• SAFe Agilist or equivalent Agile certification required.

• AWS Certified Developer, Solutions Architect, or similar cloud certification preferred.

• Certifications in software architecture, DevOps, or project management a plus.

KNOWLEDGE AND SKILLS

• Must possess deep technical knowledge and experience in enterprise software development.

• Expertise in Agile and SAFe frameworks.

• Mastery of enterprise development platforms (.NET, Java, Vaadin) and microservices architecture.

• Familiarity with ACORD standards a plus.

• Strong analytical and problem-solving skills.

• Excellent interpersonal, coaching, and leadership abilities.

• Ability to clearly communicate complex technical ideas to technical and non-technical audiences.

• Comfortable navigating matrixed organizations and cross-functional collaboration.

• Contribute valuable input to the strategic planning process.

• Present information clearly and effectively to diverse audiences.

PHYSICAL DEMANDS

The employee may need to sit in front of a computer for a period. While performing the duties of this job, the employee may occasionally need to reach, stoop, kneel, crouch, or crawl. The employee may need to lift and/or move up to 25 pounds.

WORK ENVIRONMENT 

This position operates in an office environment and requires the frequent use of a computer, telephone, copier, and other standard office equipment.

We are currently not offering employment sponsorship for this opportunity.

#LI-TP1 #LI-HYBRID

The current range for this position is

This range is exclusive of fringe benefits and potential bonuses.  If hired at ICW Group, your final base salary compensation will be determined by factors unique to each candidate, including experience, education and the location of the role and considers employees performing substantially similar work.

WHY JOIN ICW GROUP?
•    Challenging work and the ability to make a difference
•    You will have a voice and feel a sense of belonging
•    We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match
•    Bonus potential for all positions
•    Paid Time Off with an accrual rate of 5.23 hours per pay period (equal to 17 days per year)
•    11 paid holidays throughout the calendar year
•    Want to continue learning? We’ll support you 100%

ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.

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