About the Role

Uber Eats is looking for a passionate and experienced leader, with deep retail and partnership expertise, to lead our US Grocery & Retail Partner Management team and deepen our relationships with our most important partners. As the Director of US Grocery & Retail Partner Management, you will build and manage a high-performing team, cultivate strong relationships with key partners in the US, and develop innovative strategies to unlock new growth opportunities within the Uber ecosystem. In this role, you’ll work closely with the US General Manager as well as Sales, Marketing, Strategy, Product, Operations, and Finance partners across Uber to identify and drive growth opportunities and improve how we engage with our key partners.

What You’ll Do

In this leadership role, you’ll be a strategic driver to Uber Eats’ success within the US Grocery & Retail landscape. You’ll wear multiple hats, including strategist, team builder, negotiator, and relationship manager, all geared towards maximizing the value we deliver to both Uber and our partners. Here’s a closer look at your key responsibilities:

• Strategic Partnerships

Develop and execute on a comprehensive strategy for engaging with and growing the business with our largest partners. This includes identifying new partnership opportunities, crafting compelling value propositions, and driving growth in orders and Gross Bookings.

• Building a High-Performance Team

Lead and mentor a team of talented Partner Managers, fostering a collaborative and results-oriented environment. You’ll coach them on effective partnership development, negotiation tactics, and building strong relationships.

• Executive Relationship Management

Represent Uber Eats at the C-suite level, cultivating strong and strategic relationships with key executives at top US grocery and retail partners. You’ll leverage your expertise to drive win-win outcomes with our partners and unlock significant growth opportunities.

• Data-Driven Optimization

Leverage data to continuously optimize partner programs, category insights, identify areas for improvement, and ensure the success of partner initiatives.

• Operational Excellence

Collaborate with internal operations teams and partner teams to ensure the optimal SKU range, pricing, and promotions on the platform, while consistently delivering an exceptional customer experience

• Cross-Functional Collaboration

Work seamlessly with internal teams (Sales, Marketing, Product, Operations, Finance, etc.) to ensure successful partner integrations, program execution, and a seamless user experience for both our partners and users

• Additionally you’ll

Stay abreast of industry trends and best practices in the grocery delivery and retail space

Identify emerging technologies and market opportunities that can be leveraged to enhance our partner offerings

Be a strategic thought leader, consistently pushing the boundaries of innovation and collaboration within the US Grocery & Retail space

Basic Qualifications

• 10+ years of experience in a leadership role within the retail, CPGs, e-commerce, or grocery industry, with a proven track record of success in building and managing strategic partnerships
• Experience leading an account management or partnership team of 10 plus
• Bachelor’s degree

Preferred Qualifications

• Deep understanding of the grocery & retail landscape including current market trends, customer needs, and competitive dynamics
• Experience developing and executing go-to-market strategies for new products or services within the retail, grocery and/or e-commerce space
• Demonstrated ability to drive significant growth through strategic partnerships
• Strong business acumen to understand, anticipate, and solve business needs
• Strong relationship management and negotiation skills
• Excellent communication and presentation skills with the ability to effectively communicate complex ideas to both internal and external stakeholders
• Proven ability to collaborate cross-functionally with diverse teams (Sales, Marketing, Product, Operations, Finance, etc.) to achieve shared goals
• Passion for Uber Eats’ mission and a strong belief in the power of strategic partnerships to revolutionize the grocery delivery and retail landscape

About the Team

Grocery & Retail is a primary growth bet for Uber, bringing on-demand delivery of almost anything to Uber Eats customers around the world. The Grocery & Retail team is scrappy, standing up Uber’s Delivery business for everything outside of restaurants while leveraging the power of the Uber platform. Our vision is to deliver a better day for our users, ensuring that we have the right selection of merchants, a reliable experience, and a path to sustainable growth. We are excited to continue to take on this enormous opportunity and deliver double-digit growth for Uber.

For Chicago, IL-based roles: The base salary range for this role is USD$186,000 per year - USD$207,000 per year.

For New York, NY-based roles: The base salary range for this role is USD$207,000 per year - USD$230,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD$207,000 per year - USD$230,000 per year.

For Seattle, WA-based roles: The base salary range for this role is USD$186,000 per year - USD$207,000 per year.

For all US locations, you will be eligible to participate in Uber’s bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.