Quality Manager

Company:

Mitsubishi Chemical Advanced Materials Inc.

Job Description:

Are you a strategic quality leader who is passionate about building strong systems, developing teams, and driving measurable improvements across manufacturing operations? We are seeking an experienced Quality Manager to lead the Quality function at our Delmont facility and help shape a culture of accountability, customer focus, continuous improvement, and operational excellence.

Reporting to the Plant Manager, this role has broad influence across the site and beyond. You will lead quality strategy, strengthen management systems, improve process capability, partner directly with customers, and drive initiatives that reduce risk and enhance overall plant performance. This is an excellent opportunity for a hands-on leader who can move seamlessly between strategy, people leadership, technical problem-solving, and customer engagement.

What You’ll Do

Lead Quality Strategy & Develop the Team

• Lead and develop the site Quality organization through coaching, performance management, and capability building
• Establish and execute a plant Quality strategy aligned with North American and corporate objectives
• Foster a culture of quality, accountability, and continuous improvement across all functions
• Lead selected Americas Quality projects and initiatives requiring cross-functional and cross-site influence

Own Quality Systems & Compliance

• Own and continuously improve the site’s Business Excellence System (BES)
• Ensure quality systems remain effective, sustainable, and aligned with applicable requirements
• Support compliance with standards such as ISO 9001, ISO 13485, ISO 17025, AS9100, RC 14001, and other applicable frameworks
• Serve as the primary site contact for customer and third-party audits
• Maintain the integrity of quality policies, procedures, records, and regulatory documentation

Drive Performance & Continuous Improvement

• Define, monitor, and report critical quality KPIs, including defects, Cost of Poor Quality (COPQ), customer complaints, and audit findings
• Lead root cause analysis and corrective and preventive action (CAPA) efforts
• Drive Lean Six Sigma and continuous improvement initiatives that improve product quality, process capability, and plant performance
• Use data, SPC, and statistical analysis to identify trends, reduce risk, and support fact-based decision-making

Champion Customer Quality

• Serve as the primary quality liaison for customers, including issue resolution and site visits
• Ensure timely and effective responses to customer complaints and returns
• Partner cross-functionally to troubleshoot issues and improve product and process performance
• Build strong relationships with internal and external stakeholders while maintaining a customer-focused approach

Lead Audit & Governance Programs

• Lead internal audit programs across North American sites
• Ensure effective documentation, reporting, corrective action, and follow-up of audit findings
• Support customer, third-party, and regulatory audit readiness
• Promote consistent quality practices and share best practices across the organization

Strengthen Product & Process Quality

• Ensure raw materials and finished goods meet specifications and applicable compliance requirements
• Provide oversight of laboratory operations and testing methods, as applicable
• Support product compliance initiatives related to REACH, RoHS, industry-specific requirements, and other regulatory standards
• Partner with Operations and other functions to improve manufacturing performance and reduce quality risk

Build Quality Capability Across the Organization

• Facilitate quality awareness and education throughout the site and broader North American organization
• Provide training in Quality Assurance, problem-solving, auditing, and Quality Systems
• Promote best-practice sharing in quality systems, continuous improvement, metrology, and statistical applications

What We’re Looking For

• Bachelor’s degree in Engineering, Quality, Business, or a related field desired
• 8–10 years of quality leadership experience within a manufacturing environment
• 2+ years of supervisory or people leadership experience
• Strong knowledge of Quality Management Systems, SPC, root cause analysis, and CAPA methodologies
• Experience with ISO and regulatory compliance frameworks
• Strong understanding of product compliance requirements and the ability to assess risk, conduct reviews, and provide organizational guidance
• Experience with Microsoft Office, MRP systems, and Minitab
• Excellent verbal and written communication skills
• Demonstrated ability to manage multiple complex priorities
• Strong influencing skills with the ability to work effectively across functions, locations, and organizational levels

Preferred Qualifications

• Lean Six Sigma Black Belt
• American Society for Quality certifications such as:
  • Certified Quality Auditor (CQA)
  • Certified Quality Engineer (CQE)
  • Certified Quality Manager (CQM)
• Experience with standards and frameworks such as ISO 9001, ISO 13485, ISO 17025, AS9100, or RC 14001
• Product compliance knowledge related to REACH, RoHS, Clean Water Act requirements, or industry-specific regulations

Travel

• Approximately 10–25% travel
• Travel may include other Americas facilities, customer locations, and suppliers
• Some international travel may be required

Why Join Us?

• Lead the Quality function at a key manufacturing operation
• Shape site-level quality strategy while contributing to broader Americas initiatives
• Influence customer satisfaction, operational performance, and continuous improvement
• Lead meaningful quality transformation through Lean Six Sigma and data-driven problem-solving
• Collaborate across Operations, Engineering, Commercial, and regional Quality teams
• Develop people and strengthen quality capability across the organization
• Competitive compensation and comprehensive benefits package

The salary range for this position is $103,400.00 - $129,300.00 USD Annual. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status

Mitsubishi Chemical Advanced Materials Inc. is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please email [email protected]. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

The law requires Mitsubishi Chemical Advanced Materials Inc. to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please click on the following link: Know Your Rights

Mitsubishi Chemical Advanced Materials Inc. will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision for more information

As a Federal Contractor, Mitsubishi Chemical Advanced Materials Inc. is required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information please click on the following link: E-Verify.