Full-Time

Business Process Specialist

Business Process Improvement

Posted on 9/1/2025

Thomson Reuters

Thomson Reuters

10,001+ employees

Legal, financial data, and media services

No salary listed

Bengaluru, Karnataka, India

Hybrid

Hybrid work model: 2-3 days a week in the office.

Category
Business & Strategy (1)
Required Skills
Power BI
Machine Learning
SAP Products
Visio
Data Analysis
Excel/Numbers/Sheets
Requirements
  • A bachelor’s degree with a major or emphasis in Accounting and Finance is a requirement for this position.
  • At least 5 years of experience in business process improvement, operations, or a related field
  • Strong understanding of business operations and processes
  • Strong analytical and problem-solving skills, communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong project management skills, with experience in managing multiple projects simultaneously
  • Experience with process modelling and design tools (e.g., Visio)
  • Understanding of data analysis and visualization tools (e.g., Power BI, Excel)
  • Familiarity with AI and machine learning concepts and tools (e.g., Open Arena, Other AI TR tools)
  • Ability to work with cross-functional teams and stakeholders
  • Strong attention to detail and ability to ensure accuracy and quality in work products
  • Hand on experience on SAP
  • Excellent communication skills to effectively articulate solutions to internal and external stakeholders
  • Ability to multi-task and balance requests without losing sight of overall objectives and deadlines
  • Foster strong internal & external relationships, with a focus on collaboration & client service
  • Insatiably curious, desire to learn more and ask inquisitive questions to come up with creative sustainable solutions
  • Highly adaptable individual who can work in a dynamic environment to be able to think out of the box and 'connect the dots'
  • Proficiency in Microsoft office products (with an emphasis on Excel) or other programming languages and an aptitude for learning new applications
Responsibilities
  • Identify areas of improvement in business processes and develop strategies to address them
  • Design, develop, and implement process improvements to increase efficiency, reduce costs, and enhance customer experience
  • Collaborate with cross-functional teams to ensure process changes are aligned with business objectives
  • Develop and maintain process documentation, including process maps, procedures, and work instructions
  • Analyse business processes to identify opportunities for improvement and recommend solutions
  • Develop and implement process metrics to measure performance and identify areas for improvement
  • Develop business cases to support process improvement initiatives
  • Ensure business processes are compliant with regulatory requirements and industry standards
  • Develop and implement compliance-related process changes and procedures
  • Conduct regular compliance audits and risk assessments
  • Collaborate with data scientists and IT teams to identify opportunities to leverage AI and automation technologies
  • Develop and implement AI-powered process automation solutions to improve efficiency and reduce costs
  • Analyse data to identify trends and opportunities for AI-driven process improvement
  • Develop and maintain AI-related process documentation and procedures
  • Collaborate with stakeholders to identify and prioritize business process improvement initiatives
  • Identify and coordinate the escalation of priority issues
  • Actively participate in team meetings, including the review of key risk and process indicators
  • Ability to evaluate systems, procedures and make recommendations for improvement
  • Identify and understand the key upstream processes that drive process efficiency and develop the ability to trace the ripple effects of changes.

Thomson Reuters provides intelligent information and professional services for law, tax, finance, and media. It serves law firms, corporations, government agencies, and financial institutions with platforms like legal research (Westlaw), tax software (UltraTax CS), financial market data, and news services. These products are accessed through subscription-based platforms, ensuring ongoing updates and a steady revenue stream. The company also monetizes through advertising on media platforms and data analytics sales. It distinguishes itself by offering a broad, integrated suite of industry-specific tools combined with AI, cognitive computing, and machine learning to improve accuracy, efficiency, and predictive analytics in research and data insights. Its goal is to be a trusted partner that helps professionals make informed decisions by delivering reliable information and decision-ready tools while pursuing responsible, values-driven initiatives.

Company Size

10,001+

Company Stage

IPO

Headquarters

Toronto, Canada

Founded

1851

Simplify Jobs

Simplify's Take

What believers are saying

  • Q1 2026 revenue hit $2.09B with 10% growth from AI products.
  • Dividend rose 10% to $2.62 per share, marking 33rd increase.
  • Hired João Barbosa and Valter Trevisan to expand Brazil corporates.

What critics are saying

  • LexisNexis undercuts Westlaw with cheaper AI legal research bundles.
  • OpenAI ChatGPT Enterprise displaces Westlaw in law firm workflows.
  • Intuit expansion erodes Tax & Accounting share among small firms.

What makes Thomson Reuters unique

  • CoCounsel Tax integrates genAI trained by experts for rapid tax law research.
  • UltraTax CS automates tax preparation with real-time law updates.
  • Westlaw delivers authoritative legal research across global jurisdictions.

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Benefits

Hybrid Work Options

Flexible Work Hours

Unlimited Paid Time Off

Paid Vacation

Paid Sick Leave

Paid Holidays

Sabbatical Leave

401(k) Company Match

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Employee Stock Purchase Plan

Tuition Reimbursement

Mental Health Support

Social Impact

Company News

Law.com
Apr 30th, 2026
Thomson Reuters hit with privacy class action in Michigan over display of Social Security data on research platforms.

Thomson Reuters hit with privacy class action in Michigan over display of Social Security data on research platforms. Thomson Reuters America Corp. was hit with a class action Thursday that accused it of breaching a Michigan state privacy law by publicly displaying five sequential digits of individuals' Social Security numbers on its CLEAR and Westlaw PeopleMap platforms. * Thomson Reuters was hit with a class action that claims it violated a Michigan state privacy law by publicly displaying five sequential digits of people's Social Security numbers via its Westlaw PeopleMap and CLEAR platforms. * In February 2025, Thomson Reuters reached a $27.5 million settlement resolving claims that it illegally collected and sold California residents' personal data via the CLEAR platform without their permission. * An expert who is not involved in the case says that it may be a potential "bellwether" for future litigation brought under the Michigan privacy statute. Thomson Reuters America Corp. was hit with a class action Thursday that accused it of breaching a Michigan state privacy law by publicly displaying five sequential digits of individuals' Social Security numbers on its CLEAR and Westlaw PeopleMap platforms. * Exclusive Reporting - Fast, authoritative coverage and sharp analysis. * Integrated Insights - Compass and Radar context built right into articles. * Personalized Experience - Tailored homepage content and curated newsletters. * Smart Search & Alerts - Powerful search and real-time updates. Questions? Contact an Account Specialist at [email protected] | 1-855-808-4530 (Americas) | 44(0) 800 098 386009 (UK & Europe) NOT FOR REPRINT Brendan Pierson "From the pure pro-business standpoint, it checks a lot of boxes," said Tyler Thompson, a partner at Reed Smith. April 30, 2026 Marianna Wharry A Chicago federal judge held that a price-comparison browser extension does not trespass on a retailer's property when it changes how the site appears on a consumer's device in a case of first impression for Illinois courts and the U.S. Court of Appeals for the Seventh Circuit. April 29, 2026 Marianna Wharry "Based on its plain language, we conclude that the government contractor exemption applies only to exempt a contractor from liability when acting within the scope of its government contract," Judge Matthew G. Bertani wrote for the panel. April 29, 2026 Amanda Bronstad This week: The U.S. Supreme Court heard arguments on Monsanto's defense of federal preemption in lawsuits over its Roundup pesticide. The first bellwether trial among more than 3,000 lawsuits over Bard's PowerPort medical devices began in Arizona. Find out who stepped in to represent fertilizer manufacturers, such as Koch Industries and The Mosaic Co., in a string of new antitrust lawsuits. April 29, 2026 Briana Warsing A new lawsuit alleges an AI hiring platform's use of automated interviews and worker-monitoring tools turned a data breach into the exposure of full employment records. The case frames the incident as a consequence of broader AI hiring practices, not just a cybersecurity failure. April 22, 2026

404 Media
Apr 14th, 2026
Thomson Reuters fired worker for speaking out about ICE database sales, lawsuit claims

Thomson Reuters has fired a senior attorney editor after she spoke out about the company selling data products to Immigration and Customs Enforcement, according to a lawsuit filed in Oregon District Court on Tuesday. Billie Little, who worked at Thomson Reuters for nearly two decades, led hundreds of colleagues in raising concerns that the company's CLEAR database was being used to deliver sensitive personal data to federal immigration authorities in ways that allegedly violated state sanctuary laws and privacy protections. Over 200 employees signed a letter to leadership expressing concerns about ICE and Department of Homeland Security contracts. Little was fired on 20 March for an unspecified code of conduct violation, nine days after media coverage of the employee letter. The lawsuit seeks reinstatement, back pay and damages under Oregon's whistleblower protection law.

Controllers Council
Mar 31st, 2026
CFO's on the move: march 2026.

CFO's on the move: march 2026. Finance leadership continues to evolve as organizations navigate economic uncertainty, shifting investment priorities, and growing demand for real-time insight. March appointments reflect a focus on capital allocation, operational discipline, and forward-looking strategy. Controllers Councils' take a closer look at 15 CFOs driving change and shaping what's next for the finance function. Delta Air Lines appoints erik Snell as new CFO. Delta Air Lines is making some key changes to its leadership team. Erik Snell will become Delta's new Chief Financial Officer. Snell, who joined Delta 20 years ago in finance, has led teams across the company's operating groups, and most recently served as Chief Customer Experience Officer. In his new role, Snell will oversee Delta's Finance organization, Fleet and Supply Chain teams, and refinery subsidiary Monroe Energy. Monika Grama joins autoliv as new CFO and EVP. Autoliv, Inc., the worldwide leader in automotive safety systems, announces that its Board of Directors appointed Monika Grama as the next Chief Financial Officer and Executive Vice President, Finance of the Company. Nissan names George Leondis as new CFO. Nissan Motor Co. has named George Leondis chief financial officer. An accountant by training, Leondis began his career at PwC before joining Nissan in 2004 as head of finance for Nissan Australia. Over the past two decades, he has held senior finance and leadership roles across Nissan's key markets in addition to leading auto sales finance businesses and regional administration. Yeti appoints Scott Bomar as new CFO. YETI appointed Scott Bomar as its new Chief Financial Officer. Bomar joins YETI from The Home Depot, Inc., where he served in positions of increasing responsibility over nearly two decades, most recently serving as Senior Vice President of Finance. Thomas Reuters announces Gary biscoping as new CFO. Thomson Reuters named former Dell executive Gary E. Bischoping Jr. as its chief financial officer. Bischoping most recently served as partner at private equity firm Hellman & Friedman. He spent more than 17 years at Dell Technologies in senior roles, including as CFO and treasurer of a division. Chewy appoints Christopher Deppe as new CFO. Chewy has appointed Christopher Deppe as Chief Financial Officer. Deppe brings extensive finance leadership experience, including senior roles at Amazon and in corporate operations. Bloom Energy announces Simon Edwards as new CFO. Bloom Energy announced that Simon Edwards will become chief financial officer. The appointment brings in a finance leader with deep experience in scaling technology and AI infrastructure businesses as Bloom targets onsite power demand from data centers, manufacturers and other power-intensive sectors. Brown-Forman Corporation appoints Jim Peters as new EVP and CFO. Brown-Forman Corporation, a Jack Daniel's maker, announced the appointment of Jim Peters as its new Executive Vice President and Chief Financial Officer (CFO). Peters joins Brown-Forman following a distinguished career at Whirlpool Corporation, where he most recently led enterprise transformation initiatives as Executive Vice President. Handel's Homemade Ice Cream announces naveen Dasa as new CFO. Naveen Dasa has been named chief financial officer of Handel's Homemade Ice Cream. Dasa brings more than a decade of experience including roles at Shake Shack, BakeMark, and Yum Brands. He most recently spent 10 years with Yum, advancing through finance and strategy roles across Pizza Hut, Taco Bell, and Yum corporate. Ledger appoints John Andrews as new CFO. Ledger(TM), the global leader in digital asset security for individuals and institutions, announced the appointment of finance veteran John Andrews as Chief Financial Officer, alongside the opening of its new U.S. office in New York City, marking a major step in the company's expansion in its largest global market. Red Lobster announces Brad Hill as new CFO and EVP. Red Lobster has announced that Former P.F. Chang's CEO Brad Hill will join the seafood restaurant brand as chief financial officer and executive vice president. In his new role, Hill will be charged with leading Red Lobster's finance organization; overseeing planning, forecasting, and stakeholder reporting; and leading the company's strategic real estate efforts, including negotiations and deals execution. Kenneth Sharp joins l3harris Technologies as SVP and CFO. L3Harris Technologies announced the appointment of Kenneth (Ken) Sharp as Senior Vice President and Chief Financial Officer (CFO). Sharp brings more than 30 years of financial leadership in defense and technology, with a proven record of driving growth and strengthening financial operations. Wyndham names amit Sripathi as new CFO. Wyndham Hotel & Resorts is adding a new chief financial officer. Amit Sripathi is named new CFO. Sripathi previously served as the company's chief development officer for the North America region. Olivier Leonetti is named CFO at Equinix. Equinix, Inc., the world's digital infrastructure company(R), announced the appointment of Olivier Leonetti as Chief Financial Officer. An accomplished executive who has served as CFO of multiple publicly traded companies, Leonetti brings more than 30 years of financial leadership experience to Equinix, including a deep background in technology and infrastructure. John Feray is announced as new CFO at Shipley Donuts. Shipley Donuts, the nation's largest brand of fresh, handmade donuts and kolaches, has expanded its senior leadership team with the addition of new CFO, John Feray. As CFO, John Feray, a lifelong Shipley fan, will focus on improving franchise unit economics and strengthening margins. With more than 30 years of experience in finance, accounting, operations and strategic leadership, he most recently served as CFO at GSM Outdoors and has held financial leadership roles at Dollar General Corporation, RadioShack and many other companies. Submit a comment. Your email address will not be published. Required fields are marked *

Sankei Shimbun
Mar 29th, 2026
Over 70% of domestic companies concerned about China's strengthened trade control regulations, Over 30% consider reducing dependence - private survey 2026/3/29 18:24.

Over 70% of domestic companies concerned about China's strengthened trade control regulations, Over 30% consider reducing dependence - private survey 2026/3/29 18:24. According to a joint survey "Economic Security and Geopolitical Risk Survey 2026" (preliminary version) released by KPMG Consulting (Chiyoda Ward, Tokyo) in collaboration with Thomson Reuters, it was found that over 70% of companies in Japan are concerned about the impact on their business due to China's strengthened trade control regulations. Over 30% are considering reducing their dependence on China's supply chain. The survey was conducted from January 6 to February 20, targeting a total of 209 listed companies and unlisted companies with sales of 40 billion yen or more, focusing on their corporate planning and risk management departments. As for concerns, "China's strengthened trade control regulations" topped the list at 70.2%, up 18.0 points from the previous year. This was followed by "U.S. administration policy changes" at 64.4%, down 1.7 points, and "escalation of tensions in Taiwan" at 58.2%, up 7.9 points. Regarding the Middle East situation, it remained at 26.4% as the survey was conducted before the U.S.-Israel attack on Iran on February 28. Companies considering reducing dependence on China accounted for 33.7%. Among companies with sales of 500 billion yen or more, this figure reached 57.4%, indicating efforts to shift to ASEAN countries and India. Regarding U.S. administration policies affecting their own companies, 65.1% cited "introduction of mutual tariffs." 25.4% are considering "passing on tariff costs through pricing," and KPMG pointed out that "the reality is that it cannot be fully absorbed by their own efforts." (By Katsutaka Takagi)

Thomson Reuters
Mar 25th, 2026
A Partnership to Build the Premier Legal Technology Ecosystem

Mar 25, 2026 | partnerships. A partnership to build the premier legal technology ecosystem. Bringing together Smokeball's practice management platform and Thomson Reuters CoCounsel Legal to connect the business and practice of law Aaron Rademacher, general manager, Small Law Firms The legal industry is transforming at a pace we've never seen before. Law firms are being asked to do more - more research, faster client communication, sophisticated drafting with expertise, quicker turnaround - while clients arrive better informed and with higher expectations than ever before. AI has changed what clients believe is possible: they expect prompt responses, transparent pricing and work product that reflects genuine expertise, not hours billed on routine tasks. For small law firms, meeting that bar with lean teams and tight margins is the central challenge. They need enterprise-grade solutions without enterprise-level complexity. That's exactly what we're building together with Smokeball. Smokeball and Thomson Reuters announced a partnership to create a legal technology ecosystem that connects the business and the practice of law in a single, integrated experience. By bringing together Smokeball's industry-leading practice management platform with CoCounsel Legal, our agentic AI solution for authoritative legal research, document analysis, and drafting, we're giving legal professionals in small law firms something that simply hasn't existed in the market until now. Smokeball brings operational excellence to running a firm; Thomson Reuters brings two centuries of legal expertise - the driving force behind the power of CoCounsel Legal - purpose-built for the rigor the practice of law demands. Law firms finally have both in one place. Why this partnership matters for our customers. For too long, legal professionals have had to stitch together disconnected systems. They rely on one tool to manage matters, another to do research, another to draft documents, and another to bill. Every handoff between systems is a place where time is lost, errors creep in, and client service suffers. This partnership changes that. Smokeball's platform already handles the full operational layer of running a legal practice: case management, document automation, billing, time tracking, calendaring, and client communications. Right away, our joint customers in the U.S. will be able to connect matter documents directly to CoCounsel Legal in bulk, saving significant time, reducing the risk of errors, and streamlining workflow like never before. This is only the start of the journey, as additional exciting integration phases are in progress. The trajectory is to create a unified interface where legal professionals can effortlessly access Thomson Reuters legal content, AI, know-how tools, and current matter data - all in one seamless interface. Built on a foundation of trust and proven scale. This partnership does more than just create an ecosystem, it connects a shared commitment to serve legal professionals at the highest level and with solutions they trust. Thomson Reuters recently announced that one million professionals have chosen CoCounsel, the company's professional-grade AI technology, across 107 countries and territories. That milestone is a testament to something important: AI is moving from experimentation to production. Rather than standalone solutions, firms are embedding AI directly into daily workflows where accuracy, sourcing, and data protection are essential. Professionals are not deciding whether to use AI anymore. They are deciding which AI they trust when their reputation and their clients' data are on the line. CoCounsel is built for exactly that moment. The next generation of CoCounsel Legal, entering beta soon, is designed around conversational task execution, meaning the best is still ahead for our customers. Leading the industry forward. With Smokeball and CoCounsel Legal, no other combination of technology in the small law firm market brings together this depth of legal content and AI capability with this breadth of practice management functionality. This is what legal tech leadership looks like - not just building great individual products, but creating ecosystems that meet lawyers where they are and give them the resources they need to serve their clients at the highest level. The legal industry is moving fast. Thomson Reuters is committed to making sure our customers don't just keep up, but that they lead. Our partnership with Smokeball is a continued step in delivering on that, and we're just getting started. Aaron Rademacher is the general manager of Small Law Firms at Thomson Reuters.

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