Character’s mission is to empower everyone with AGI. Our vision is to enable people with our technology so that they can use Character.AI any moment of any day.
Character.AI is one of the world’s leading personal AI platforms. Founded in 2021 by AI pioneers Noam Shazeer and Daniel De Freitas, Character.AI is a full-stack AI company with a globally scaled direct-to-consumer platform. As of 2023 that platform was #2 in the space in user engagement. Character.AI is uniquely centered around people, letting users personalize their experience by interacting with AI “Characters.” The company achieved unicorn status in 2023 and was named Google Play’s AI App of the Year.
Noam co-invented the key tech powering LLMs and was recently named to TIME100’s Most Influential People in AI list. TIME called him “one of the most important and impactful people of the space’s past, present, and future.” Daniel created and led LaMDA, the breakthrough conversational tech project currently powering Bard.
To learn more, please visit https://character.ai/about
About the role
We are seeking a whip-smart, creative Head of Privacy & Product-Legal to join our team! Reporting directly to the General Counsel, you will partner closely with our ML, Product Eng, and Product Teams to ensure our products are built in a safe and compliant way. You will develop efficient product counseling cadences, develop an enhanced privacy-by-design approach, and ensure that Character.AI hits its marks as we expand our AI product suite against a landscape of emerging regulations. You will issue-spot risk and think around corners to help the General Counsel and Leadership team solve problems before they arise. You will have a seat at the table in the most dynamic product legal field of the decade. Among the critical tasks you’ll take on:
Operationalize product reviews and ensure that, by design, our products and features undergo appropriate review prior to shipping.
Ensure compliance with privacy regulations globally.
Ensure compliance with emerging AI regulations and best practices globally.
Partner with Trust & Safety to understand platform risks and build mitigations directly into the product.
Dive deep with our ML team to counsel on safety best practices in our AI products and features.
Build out compliance mechanisms to ensure appropriate handling of IP.
Advise the General Counsel, Leadership Team, and Board of Directors on privacy & product risks and emerging best practices.
Requirements:
At least eight years of experience with product counseling, including advising on data privacy issues, building & managing privacy programs, and establishing practices to maintain compliance.
In-house experience with the above issues at a B2C consumer tech company.
Strong substantive understanding of mobile applications and strong substantive knowledge of privacy law and key legal regimes around digital content.
Strong risk tolerance and experienced perspective on building, improving, and maintaining a privacy program.
Experience in conducting Data Protection Impact Assessments and building out GDPR compliance frameworks.
Ability to work well under pressure with minimal supervision and provide practical advice to stakeholders.
Detail-oriented with executive maturity, great communications skills, and the ability to influence and communicate within all levels of the organization.
A willingness to tackle new challenges and new responsibilities as the company grows.
A passion for keeping users safe.
You will be a good fit if:
You are able to deeply understand the Eng and Product perspective and communicate your advice in a balanced and collaborative way.
You are willing to build processes and controls from scratch.
You are passionate about emerging regulation and willing to go deep to understand its implications and build novel controls before they become commoditized.
You have a passion for creating innovative AI experiences, and you’re enthusiastic to lay the groundwork for our product teams to harness the power of AI.
Character is an equal opportunity employer and does not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. We value diversity and encourage applicants from a range of backgrounds to apply.
