Pest Control Service Technician

About Tailor Made Pest and Wildlife

Are you looking to be part of a dynamic team at a small but fast-growing company? Tailor Made Pest and Wildlife is a locally owned, customer-focused company delivering high-quality pest solutions across Louisville and surrounding areas. We specialize in long-term pest control programs, prevention, and customer protection plans, with wildlife services as an added specialty.

We pride ourselves on professionalism, strong customer relationships, and delivering results that last. If you want to grow with a company that values performance, accountability, and opportunity—this is the place.

About the Job

We are seeking a motivated and reliable Pest Control Service Technician to join our growing team in Louisville, Kentucky.

This role is primarily focused on pest control services and route-based work, including recurring residential and commercial accounts. You will be responsible for inspecting, treating, and maintaining pest control accounts, while building strong customer relationships and helping drive retention.

Wildlife work will be part of the role but is secondary and trained over time.

Key Responsibilities

Pest Control (Primary Focus)

• Perform routine pest control services on residential and commercial routes
• Inspect properties to identify pest activity, conditions, and conducive factors
• Treat for pests such as ants, spiders, roaches, wasps, rodents, and more
• Apply products safely and in accordance with all state and company guidelines
• Educate customers on pest prevention and reinforce the value of ongoing service
• Maintain high completion rates and production efficiency
• Identify opportunities for additional services (upsells, add-ons, corrections)
• Ensure strong customer retention through quality service and communication

Wildlife Control (Secondary)

• Assist with wildlife exclusion and control projects as needed
• Support inspections and sealing of entry points
• Help set traps and assist in removal when trained
• Learn wildlife services over time (full training provided)

General Responsibilities

• Provide excellent customer service on every visit
• Maintain accurate service records using company systems
• Communicate clearly with office staff and management
• Keep company vehicle, equipment, and materials organized and maintained
• Follow all safety protocols and company standards

Requirements

• Valid driver’s license with a clean driving record
• Strong communication and customer service skills
• Ability to work independently and manage a daily route
• Comfortable working in residential and commercial environments
• Willingness to learn and grow within pest control and wildlife services
• Previous pest control, route-based service, or construction experience preferred (but not required)

What Success Looks Like in This Role

• Consistently completing daily route efficiently and on time
• Delivering high-quality service that reduces callbacks
• Building strong customer relationships and maintaining accounts
• Contributing to company growth through production and retention

Why Join Tailor Made?

• Growth-focused company with advancement opportunities
• Hands-on training and skill development
• Team-oriented environment with strong leadership
• Opportunity to grow into advanced services (wildlife, exclusion, specialty work)