Full-Time
Software Support Engineer
Sunbird Software Inc.
51-200 employees
Data center management platform streamlining operations
Compensation Overview
$50k - $80k/yr
Middlesex, NJ, USA
In Person
 Software Engineering (1) |
|---|
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- BS/MS degree in Computer Science or a related subject or equivalent experience
- Good oral and written communication, and interpersonal skills
- Ability to adapt, multi-task, and manage changing priorities
- Self-motivated, ability to learn and apply new skills quickly
- Trouble shoot field issues to reproduce and when possible, identify the root cause
- Work with the rest of the team as needed to create scripts or procedures to correct problems in deployed systems
- Provide clear and timely communication to keep all relevant parties informed
- Document information and transfer knowledge so that fewer issues are escalated from TS to engineering
- Lead internal and customer-facing calls as needed
- Knowledge of the data center domain and DCIM tools
- Working experience with Linux based environments (RHEL/Rocky preferred)
- Java, ANSI SQL, and general programming skills
- Experienced in using PostgreSQL, Jira, or GitHub
- Experience with virtualization (e.g., VMware, Nutanix, docker)
- Scripting skills (e.g., shell scripts, Ruby, Python, Perl)
Sunbird Software helps data center operators manage tasks and processes more efficiently by consolidating multiple point tools into a single, easy-to-find, deployable platform. Its products guide operators through real-world workflows, replacing email and spreadsheet-based processes with streamlined, repeatable operations. Unlike competitors that offer modular tools with fragmented interfaces, Sunbird emphasizes simplicity and usability built from close customer collaboration through user groups and joint development. The goal is to reduce complexity, cut costs, and improve data center service availability.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Tipton, Michigan
Founded
2015
Get referred to Sunbird Software Inc.
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Simplify's Take
What believers are saying
- UniversalConnector G2 reduces manual reconciliation across fragmented enterprise tool stacks.
- Mayflex's European distribution can expand Sunbird's regional channel reach.
- AKCP collaboration validates combined sensor and DCIM workflows for monitoring buyers.
What critics are saying
- Larger DCIM and ITSM vendors can bundle similar workflows into existing contracts.
- API or partner changes at ServiceNow, Cisco ACI, or Equinix SmartView can disrupt integrations.
- Sunbird depends on partners for hardware telemetry and adjacent ecosystem credibility.
What makes Sunbird Software Inc. unique
- dcTrack 9.2.3 adds UniversalConnector G2 for real-time bidirectional sync across systems.
- Sunbird positions dcTrack as a single source of truth for asset data.
- dcTrack supports simultaneous integrations with ServiceNow, Cisco ACI, and Equinix SmartView.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Company Match
Flexible Work Hours
Remote Work Options
Paid Vacation
Tuition Reimbursement
Company News
Mayflex has announced a pan European distribution agreement with Sunbird.
AKCP, the world's oldest and largest supplier of networked wired and wireless sensor solutions collaborated with Sunbird DCIM at Data Center World Singapore to display wireless sensors combined with the power of Sunbird's DCIM software.