Support Assistant

Proposed Interview Date: Week Commencing 10 November 2025

Closing Date: Sunday 02 November 2025

Contract Type: Temporary until 9 October 2026

Salary: FC3 £24,740.74 - £25,885.80 (Pro-Rata)

Working Pattern: 36 hours per week (Monday to Friday 08:48-17:00)

Location: Fife House, Glenrothes (with option for blended working model)

Supporting Statement

As part of your application, you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the How to Apply section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked ‘upload resumé’. Your Supporting Statement must not be a CV. More information is available on our Career site at www.fife.gov.uk/jobs/supportingstatement.

Please considerand demonstrate the following when completing your Supporting Statement:

• Ways in which you have demonstrated that you can work effectively as part of a team.

(Consider the following: how you have built positive relationships built on trust and respect as a team member; how have you communicated with others; how have you used your initiative and organisational skills to meet targets and achieve goals.)

• Ways in which you have demonstrated a high level of confidentiality.

(Consider the following: how have you shared information in compliance with current legislation; what steps did you take to ensure procedures were followed, guaranteeing attention to detail).

• Ways in which you have demonstrated good communication and effective interpersonal skills.

(Consider the following: how have you used your knowledge and skills to provide professional documents, information, data and reports; how have you worked towards achieving improvements; how have you demonstrated excellent customer service; how have you managed your time effectively to be able to meet deadlines.)

• Ways in which you have used your knowledge, problem solving skills and understanding of office process and systems.

(Consider the following:how have you used your knowledge of IT systems to provide a quality service; what systems and processes have you used to produce information; how have you used your initiative to support process improvements.)

Job Details

• Providing comprehensive business support service at Fife House, Glenrothes.

• The role involves scheduling, and coordinating meetings and appointments, minute and note taking, maintaining computer systems and processes to support service delivery, data/word processing, preparing, and distributing documentation, raising purchase orders, printing, scanning, copying and mail handling.

The Person

• National 4 with core skills modules, SVQ1, 3 Standard or ‘O’ Grades or equivalent.

• You must have experience working in an office environment with working knowledge of office services and procedures. You must be a confident user of IT applications, showing ability to use packages effectively.

• Key skills required for this role include numeracy, attention to detail, time management, minute taking, problem solving skills, time management skills, organisational skills, communication skills, team working skills and have a confidential approach to work.

• You must have the ability to travel within Fife to attend face to face meetings.

Further Information

• Role Profile - When preparing your supporting statement, review the role profile and think about how you meet the essential criteria Role Profile
• How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace.See our How We Work Matters behaviour framework on the intranet for more information. 
• Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services.
• Directorate Information - Council Department information
• Social Media - Search for more 'Fife Council Jobs' on Facebook or follow us on X @FCJobsOfficial.
• Alternative Formats- Job information can be made available in alternative formats, to make a request please e-mail [email protected].

As a progressive employer, we offer the opportunity to work in this role as a “blended working” arrangement with home-working opportunities and occasional office-working as required. While the significant part of the role can and will be carried out remotely, candidates should be able to travel to and attend office locations in Fife as required.

For further information please contact: Emma Low - [email protected]