Full-Time
Technical Support Engineer
Leonardo
10,001+ employees
Aerospace, defense tech design and manufacturing
No salary listed
Welwyn Garden City, UK
Hybrid
UK Top Secret Clearance Required
 IT & Security (1) |
|---|
- Experience working on complex electronic and electromechanical systems, with an Aerospace and Defence background, with a solid understanding of Fixed and/or Rotary Wing Systems/Hardware/Test Equipment support.
- Knowledge of airborne Electronic Warfare Systems
- Knowledge and understanding of test equipment across the platform products
- Knowledge and understanding of Bus Analysers, Spectrum Analysers, RF Power Meters
- A working understanding of all levels of product support
- Ability to make informed decisions based on obtaining information from the relevant technical sources
- An excellent and confident communicator and presenter, with the ability to engage with multiple internal and external stakeholders
- Ability to effectively manage own time, potentially across multiple activities
- Back Office Technical Support and repair Services for Electronic Warfare (EW) Systems and Products installed in Fixed and Rotary Wing Platforms of UK and Global Customer, in line with contractual requirements
- Be hands-on with 4th line test equipment, including troubleshooting any issues that may occur, helping to resolve obsolescence issues and sourcing spares
- Actively managing equipment calibration including carrying out routine maintenance tasks in accordance with equipment schedules
- Interact with a range of technical and non-technical project stakeholders across multiple disciplines
- When required, provide off-site support to UK & Overseas Customer sites and Main Operating Bases
- Support contractually submitted customer Defect Investigations, Problem Investigations and Technical Query Answer requests
- Raise and issue technical reports to support Engineering activities
- Take ownership of technical support tasks and provide metrics to project stakeholders
- Key stakeholder in providing support to the Field Service Engineering community, both within the UK and Overseas
- Actively support knowledge sharing and exploitation of best practice
- This is a hands-on role where the Engineer is expected to undertake active participation in the resolution of complex problems, providing timely and accurate feedback to internal and external stakeholders
- The most important skill is a good attitude and willingness to learn
Leonardo operates in aerospace, defense, and security, designing and manufacturing advanced technologies for militaries, intelligence agencies, and defense contractors. Its products combine hardware, software, and services and can include end-to-end systems built by subsidiaries such as Leonardo DRS; training and ongoing support are core parts of the offering. The company differentiates itself through a broad, diversified portfolio and long-standing relationships with US and allied governments, enabling end-to-end development and sustainment. Its goal is to provide reliable, state-of-the-art capabilities with strong customer support and training for defense, intelligence, and civil infrastructure customers.
Company Size
10,001+
Company Stage
IPO
Headquarters
Rome, Italy
Founded
2022
Simplify's Take
What believers are saying
- €46bn order backlog from GCAP and Eurofighter covers 2.5 years production.
- Becrypt acquisition bolsters Zero Trust cyber for UK MoD by Q2 2026.
- Aerostructures JV by June 2026 triples market with Saudi partner.
What critics are saying
- OHB lawsuit blocks Project Bromo satellite merger within 3-6 months.
- CEO Cingolani replacement sparks Wyser-Pratte revolt, shares decline 6-12 months.
- Iveco integration fails in Germany, Romania sites spark Centauro II disputes 12-24 months.
What makes Leonardo unique
- Leonardo leads in integrated land systems after €1.7bn Iveco Defence acquisition.
- Michelangelo Dome air-defence system tests in Ukraine this November.
- Proteus autonomous drone develops for Royal Navy unmanned operations.
Help us improve and share your feedback! Did you find this helpful?
Your Connections
People at Leonardo who can refer or advise you
Benefits
Remote Work Options
Flexible Work Hours
Health Insurance
Company News
Leonardo AI releases model consistency workflows for enterprise content material groups. Leonardo AI has printed detailed workflows for sustaining model consistency in AI-generated visible content material, addressing one of many persistent ache factors for enterprise advertising groups adopting generative AI instruments. The methods middle on utilizing picture references relatively than textual content prompts alone to manage particular visible variables - shade palettes, typography, logos, and model mascots. For video technology, Leonardo recommends Picture-to-Video (I2V) and Begin/Finish body workflows to forestall the "id drift" that causes topics to warp or mutate throughout movement sequences. The technical strategy. The core perception: textual content prompts aren't sufficient. Once you ask an AI mannequin to make use of "model colours" or a "particular font," you are primarily asking it to guess from its coaching information. The consequence tends towards generic, middle-ground outputs. Leonardo's resolution includes creating visible reference sheets - shade swatches with HEX codes, font samples, emblem recordsdata - and importing them immediately as picture references alongside textual content prompts. For a UI mockup utilizing a particular shade palette, this implies producing a shade swatch sheet by way of instruments like Canva's palette generator, then feeding that picture to the mannequin whereas additionally together with HEX codes within the immediate textual content. Typography presents a more durable problem. Font substitute stays one of the crucial troublesome duties in AI picture technology, in response to Leonardo. Even fashions that render legible textual content wrestle to match particular named fonts from prompts alone. The workaround: create a easy visible displaying the font and use it as a picture reference, then swap to fashions optimized for textual content dealing with - Leonardo recommends their Nano Banana Professional mannequin for this job. Video consistency requires extra management. Video technology compounds the consistency drawback. With out anchoring frames, AI fashions should concurrently invent visible fashion and calculate physics of movement - a recipe for glitches. The Begin/Finish body workflow locks in precisely the place a video begins and concludes, eliminating guesswork. Leonardo emphasizes upscaling pictures earlier than feeding them to video fashions; low-resolution beginning frames may cause the AI to misread pixel noise as bodily shapes, creating artifacts throughout animation. Completely different fashions serve completely different functions. Leonardo suggests Veo 3.1 for morphing animations and Kling 3.0 for character-driven sequences, although mannequin choice depends upon the precise artistic utility. Why this issues for advertising and marketing groups. The "generic output entice" is not simply an aesthetic drawback - it is a model dilution drawback. Foundational AI fashions educated on large datasets naturally output the statistical common of comparable pictures. That common lacks the distinct character that differentiates manufacturers. Leonardo's steering consists of constructing centralized immediate libraries so groups work from similar foundations relatively than every member improvising their very own strategy. With out standardization, model consistency breaks down rapidly throughout campaigns. The corporate acknowledges that technical workflows alone will not produce actually on-brand content material. "AI fashions are glorious at following structural directions and matching colours, however they lack empathy," the information states. The human operator offers the emotional intelligence to attach model messaging with viewers expectations - AI handles execution pace and visible technology. For enterprise groups evaluating AI content material instruments, these workflows symbolize the present cutting-edge for managed technology. Whether or not opponents like Midjourney, DALL-E, or Runway supply equal model management options might decide which platforms seize the enterprise market.
Leonardo AI unveils comprehensive image editing suite with six model options. Leonardo AI releases detailed guide to AI image editing featuring Nano Banana, GPT Image 1.5, and Flux models as competition heats up with Adobe, Google, and Canva. (Read More)
Leonardo has entered a binding agreement to acquire UK-based cybersecurity firm Becrypt through its wholly owned subsidiary Leonardo UK Ltd. The acquisition will strengthen Leonardo's position in UK and Five Eyes cyber defence domains, particularly in securing sensitive government environments. Founded in 1996 and employing around 100 people, Becrypt develops technology protecting data up to Top Secret classification, including secure operating systems, collaboration tools and data transfer solutions. The company serves the UK Ministry of Defence and wider government departments. The acquisition builds on Leonardo's recent cybersecurity partnerships across Europe, including Axiomatics, SSH Communication and Arbit, as part of its strategy to build resilient sovereign cybersecurity capabilities. The transaction is subject to regulatory approval and expected to close within the second quarter of 2026.
Leonardo.Ai's Imagination Fund is transforming the creative industry by providing funding, visibility, and technical access amid the rise of generative AI. From over 500 global applicants, only five creators were chosen, including Australian fine art artist Mia Forrest, to develop ambitious, cross-discipline projects. This initiative marks a significant shift in the Australian creative sectors, allowing more meaningful AI experimentation in fields like art, advertising, and film.
Leonardo AI's Timothy Hsu at KOCCA Content Insight 2025: the future of human creativity in ai-driven storytelling. As artificial intelligence reshapes creative industries worldwide, Korea is emerging as a testing ground for how technology and storytelling can converge. At KOCCA Content Insight 2025, Leonardo AI's Timothy Hsu offered a rare, forward-looking perspective on what happens when human imagination meets AI machine capability - and why mastering the balance may define the next wave of global creative economies. Timothy Hsu on the future of ai-driven storytelling at KOCCA Content Insight 2025. During the second day of this event, Timothy Hsu, Head of Business Development at Leonardo AI, offered a rare window into how artificial intelligence is rewriting the language of creativity itself. Hsu's keynote followed Orbital Studios founder A.J. Wedding's session on virtual production, extending the conversation from real-time filmmaking to AI-driven storytelling. Speaking to prominent industry leaders, policymakers, and creators, Hsu's presentation, "Beyond Prompts: The Art and Industry of AI Storytelling," examined how AI's role in creative industries has evolved from mechanical generation into a partner that extends human imagination. Timothy Hsu, whose career spans Epic Games, MasterCard, and now Leonardo AI (acquired by Canva in 2024), positioned AI as a creative multiplier rather than a replacement. Also known as Tim Hsu, the Leonardo AI executive delivered a simple yet profound argument at KOCCA Content Insight 2025: that technology will certainly accelerate production, but it is still the human mind that gives meaning, emotion, and coherence to what AI creates. Timothy Hsu: AI as the bridge between cost, speed, and quality. Traditionally, content production required a trade-off among three constraints - cost, quality, and speed. Based on his experience, Tim Hsu stated at KOCCA Content Insight 2025 that achieving all three was nearly impossible. And so, he believed that AI had broken the barrier. Through tools like Leonardo AI's generative visual suite, small teams and independent creators can now produce high-quality outputs with minimal time and cost. He demonstrated how creators can test storyboards, character concepts, and design directions within seconds instead of weeks. This acceleration, he explained, represents a structural shift in how creative industries operate across advertising, gaming, fashion, and animation. Yet he also acknowledged that creative control and artistic precision remain ongoing challenges. And these are areas where AI tools continue to evolve. Beyond Prompts: AI as a creative partner. Hsu challenged the notion that creativity in AI begins and ends with text prompts. "You don't need to be a prompt engineer to use AI well," he said. "If you can draw, imagine, or describe - AI can help you bring it to life." He then demonstrated Leonardo's Realtime Canvas and Flow State features, which allow creators to draw, ideate, and iterate visually - bridging the gap between concept and execution. These tools enable collaboration in real time, allowing creative directors to guide teams interactively rather than through delayed feedback loops. The session also showcased Content and Style Reference functions that maintain artistic coherence across outputs and LORA training, a technique that allows users to train AI on faces, fashion lines, or visual worlds unique to their projects. These innovations point to a future where creative direction becomes more intuitive, transparent, and dynamic - aligning closely with Korea's national vision for accessible AI-driven content creation. Korea's creative-tech ecosystem and the democratization of AI. What Tim Hsu delivered at KOCCA Content Insight 2025 on how Leonardo AI's success in enhancing creative production carried particular resonance within the Korean ecosystem. Over the years, Korea's Ministry of Culture, Sports and Tourism and KOCCA have been actively fostering AI and real-time production technologies under programs that support next-generation studios, metaverse storytelling, and sustainable content ecosystems. His approach - lowering technical barriers and empowering non-experts - parallels Korea's strategy to make creative tools available to a wider base of creators and startups. It also echoes the broader government-backed movement to integrate AI across creative sectors within the nationwide AI Transformation strategy (AX), boosting vertical AI in sector-specific industries and ensuring that content innovation remains inclusive and globally competitive. Expanding imagination: the new language of storytelling. The latter half of Hsu's talk explored AI's potential to expand the boundaries of imagination itself. Through live demonstrations, he showed how AI tools can merge characters, worlds, and moods - turning abstract ideas into vivid stories. His examples, from hybrid creatures to surreal transformations, underscored AI's capacity to amplify creativity rather than constrain it. He also argued that AI has already reached a stage where creators can produce visually cohesive narratives in seconds - something unimaginable just a year ago. However, once again during his session at KOCCA Content Insight 2025, Tim Hsu strongly cautioned that the essence of storytelling will still remain human: "AI can help you generate scenes faster, but it's the creator who gives meaning to what those images become." The future of ai-driven creativity and its relevance with Korea's innovation. Tim Hsu's presentation at KOCCA Content Insight 2025 was far beyond a mere demonstration of Leonardo AI's capabilities. In fact, the session has resonated far beyond the creative community. Through his story and demonstration, Tim Hsu's has successfully shown how AI innovation intersects with cultural export and startup growth. The ability to lower creative barriers and scale content rapidly could potentially position Korea as a global leader in AI-driven storytelling - building on its strengths in K-content, gaming, digital art, and design software. His perspective also offered practical insight for venture investors and startup accelerators tracking the rise of creative AI. By bridging art and technology, platforms like Leonardo AI represent a growing frontier where Korean companies can localize solutions and train models with domestic IP for successful global export of creative technology. AI-Driven storytelling insight by Timothy Hsu: A future where creativity leads technology. In closing, Hsu reminded the audience that AI's promise lies not in automation, but in augmentation. While the tools can accelerate ideas, the spark that makes stories memorable - emotion, context, and cultural nuance - remains deeply human: "AI allows us to scale faster, produce higher-quality assets, and expand our imagination - but it can never replace creativity or storytelling. The next generation of storytellers will belong to those who know how to master their craft and use AI to tell their stories better." Finally, Tim Hsu's session at KOCCA's Content Insight 2025 offered a timely reminder that the future of content is never about machines replacing creators, but about humans using machines to amplify imagination and accelerate creation. Because even with identical tools, each creator brings a different intent and perspective. That is why as long as imagination evolves, creativity will continue to lead technology. - Stay Ahead in Korea's Startup Scene - Get real-time insights, funding updates, and policy shifts shaping Korea's innovation ecosystem. | Follow KoreaTechDesk on LinkedIn, X (Twitter), Threads, Bluesky, Telegram, Facebook, and WhatsApp Channel.