Compensation Overview

The role:

The Lead Partner Advisor will oversee the day to day functions of the Partner Services Team in Canada, monitor productivity, and support the coaching needs of three Partner Advisors. In addition to supervisory responsibilities, the Lead Partner Advisor will support a curated selection of Key accounts, oversee the attainment of sales budgets assigned to the Partner Services Team, and focus on growth metrics in all key performance areas.

This person is expected to build strong relationships with their customers and colleagues from a remote work environment. The LPA will utilize a range of technological platforms that will help identify revenue driving opportunities within the account base their Team is responsible for while providing best in class customer support.

This person will also oversee the logistical order processing and back end logistics for the business to ensure optimal efficiency.

What you will do:

• Drive revenue by leading the execution and implementation of sales strategies throughout Canada for the Partner Services Team.
• Coach a Team of Partner Advisors to develop the skill sets required to support sell in and sell through activities within their support markets and define best practices to collaborate with their Field Team counterparts.
• Set and supervise team standards that ensure efficiency in order processing while providing best in class support.
• Create and follow a systematic outbound communication rotation (call cycle) with assigned key accounts.
• Regularly communicate initiatives, marketing and education programs while working in tandem with Field Sales Leadership.

What you will need:

• Bachelor’s Degree or minimum 3-5 years of relevant sales experience
• 1 year Sales Management/Supervisory Experience
• Bilingual French/English Preferred
• Minimum of Two Years Sales Experience
• Minimum of 1 year Sales Leadership experience
• Proven record of success in an outbound customer support environment preferred
• Salon Industry Experience Preferred
• Proficient in all MS systems including Excel, Word, PowerPoint, Outlook & Teams
• Strong Data Entry Skills, knowledge of SAP software level 4.6 or similar platform required
• Passion for excellent customer service with the ability to thrive in a fast paced environment
• Skilled in analyzing reports to create revenue driving strategies with the data collected
• Strong communication, negotiation, and relationship building skills
• Positive outlook and optimistic approach to problem solving
• Highly Organized and time efficient with the ability to proactively identify roadblocks to productivity

A reasonable salary range is $58,000 - $77,000.

How we work: Having been selected among the World´s Most Ethical Companies for 18 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.

What we offer: A friendly and flexible work environment with competitive salaries, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward entrepreneurial thinking and innovation.

Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community. 

Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit our Americas website (https://www.kao.com/americas/en/).

All qualified, interested employees are encouraged to apply.  Kao is an Equal Opportunity Employer.  All decisions are made without regard to race, sex, color, national origin, religion, age, disability or veteran status.  Kao Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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