Senior Salesforce Developer

Salary Range: 123500 to 145000 (Currency: USD) (Pay period: per-year-salary)

About Mainspring

Mainspring Energy manufactures and delivers fuel-flexible, low-emissions local power solutions that rapidly add new capacity and deliver reliable, affordable, and sustainable electric power. The company began commercial shipments of its Mainspring Linear Generators in 2020 and today has hundreds of megawatts in advanced development and field operations for leading Fortune 500 companies, data centers, and utilities. Mainspring also partners with global energy leaders including AEP, NextEra Energy Resources, Schneider Electric, and more.

The core values that ground our work, guide our decisions, and connect us together:

• Pragmatic Optimism
• Excellence without Ego
• Proactive Collaboration

Job Overview

Mainspring Energy is seeking a Senior Salesforce Developer to design, build, and support Salesforce solutions across Field Service, Operations and Maintenance, and Customer Success.

This role will serve as a key technical expert for Salesforce Field Service and the broader service ecosystem, including Service Cloud and Experience Cloud. The ideal candidate brings deep Salesforce Field Service experience and can translate complex operational and customer-facing requirements into scalable, reliable solutions.

This is a hands-on development role that will work closely with Field Operations, O&M, Customer Success, Engineering, and other enterprise systems leads to improve the systems supporting service delivery and the customer experience.

Responsibilities

Salesforce Development and Solution Design

Design, configure, develop, test, deploy, and maintain Salesforce solutions using Apex, Lightning Web Components, Flow, SOQL, APIs, and native platform capabilities

Translate business requirements into scalable technical designs, workflows, data models, integrations, and user experiences

Evaluate native Salesforce functionality before introducing custom development or third-party applications

Ensure solutions are secure, maintainable, and aligned with Salesforce development best practices

Drive the adoption and maintenance of rigorous engineering methodologies, including version control, sandbox management, comprehensive testing, and streamlined release processes

Produce clear technical documentation, test plans, and deployment materials

Field Service and Customer Operations

Develop and enhance Salesforce Field Service capabilities, including work orders, service appointments, scheduling, dispatch, service territories, skills, mobile workflows, and preventive maintenance

Improve workflows for field technicians, dispatchers, service coordinators, O&M teams, and customer-facing users

Build and support Service Cloud solutions for case management, escalations, service history, customer communication, and issue resolution

Provision new users, mobile app troubleshooting, and data corrections

Develop and enhance customer and partner experiences through Experience Cloud

Integrations, Data, and Platform Support

Design, support, and maintain existing integrations between Salesforce and other enterprise systems

Support data modeling, migration, reconciliation, and data-quality efforts across customer, asset, and service records

Troubleshoot production issues, perform root-cause analysis, and implement sustainable fixes

Support release planning, testing, deployment, source control, CI/CD, permissions, and security

Monitor automations and integrations and help reduce technical debt over time

Business Partnership and Continuous Improvement

Partner with Field Operations, O&M, Customer Success, Engineering, and Enterprise Systems to gather requirements and deliver solutions

Lead or participate in discovery sessions, solution reviews, testing, and implementation planning

Identify opportunities to simplify workflows, improve platform performance, and increase user adoption

Communicate technical tradeoffs, risks, dependencies, and recommendations to technical and nontechnical stakeholders

Stay current on Salesforce capabilities and recommend relevant platform improvements

Qualifications

7+ years of Salesforce development, configuration, or implementation experience

Extensive hands-on experience with Salesforce Field Service in a complex operational environment

Strong experience with Service Cloud and the broader Salesforce platform

Proficiency with Apex, Lightning Web Components, Flow, SOQL, APIs, data modeling, and Salesforce security

Ability to independently work through technically ambiguous requirements, analyze requirements, design solutions, and deliver production-ready functionality

Experience designing and supporting integrations between Salesforce and other enterprise applications

Strong understanding of field service processes, including scheduling, dispatch, technician mobility, work execution, service history, and preventive maintenance

Experience supporting Field Operations, O&M, Customer Success, customer support, or other asset-intensive business processes

Strong troubleshooting, communication, and stakeholder-management skills

Ability to operate effectively in a fast-moving, cross-functional environment

Preferred Qualifications

Ability to independently work through technically ambiguous requirements, analyze requirements, design solutions, and deliver production-ready functionality

Experience with Experience Cloud and customer or partner portals

Experience with Manufacturing Cloud or Sales Cloud

Experience supporting commercial, sales, or marketing teams and workflows is a plus

Familiarity with installed products, asset hierarchies, warranties, service contracts, and fleet maintenance

Relevant Salesforce certifications, including Field Service, Service Cloud, Platform Developer, or Platform App Builder

Experience in energy, manufacturing, industrial equipment, utilities, or another asset-intensive industry

What Success Looks Like

Field and customer-facing teams can reliably manage service activity in Salesforce

Users have clear visibility into customers, assets, service history, and issue resolution

Salesforce solutions and integrations are stable, scalable, and maintainable

Production issues are resolved quickly and recurring problems are addressed at the root cause

New functionality is delivered efficiently and follows sound Salesforce architecture

The platform continues to support the needs of a growing field operation and installed fleet

Does your experience not meet all of our posted requirements? Studies have shown that some people are less likely to apply to positions unless they meet every listed requirement. At Mainspring, we are committed to building a diverse, inclusive, flexible, and collaborative environment, so if you want to help us transition the world to clean and affordable electricity, and don’t meet all posted requirements for a particular role, we’d still love to hear from you. Mainspring can sometimes be flexible enough to shift responsibilities for the right person, or otherwise identify open or upcoming roles that may better fit your professional background.

In more traditional words, Mainspring Energy, Inc is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

This compensation and benefits information is based on Mainspring Energy's estimate as of the date of publication and may be modified in the future. We generally do not negotiate on salary once we have made an offer. The level of pay within the range will depend on a variety of job-related factors that may include location, relevant prior experience and/or education, or particular skills and expertise. New hires joining the company tend to be paid within the starting base pay range noted above, with opportunities to increase pay over time based on development of additional skills, competencies, and company-specific knowledge.