Full-Time

DC Engineer

Posted on 10/31/2025

HEXAWARE

HEXAWARE

No salary listed

United States

In Person

Category
IT & Security (2)
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Requirements
  • Hands on Experience with Data Center Network Routing, Switching technologies and protocols including TCP/IP, IPv4, IPv6, BGP, OSPF, ISIS
  • Proficient Knowledge in Firewalling concepts, configuration and management of firewalls like Palo Alto, Checkpoint
  • Hands on troubleshooting experience with Data Center and Enterprise based Wired and Wireless networks hardware platforms (Nexus, Cisco Wi-Fi, Arista Wi-Fi) and architectures
  • Proficient knowledge in configuring, troubleshooting and managing the network load balancers like F5, Netscalar
  • Proficient knowledge in IPv4, IPv6 addressing & subnetting, IP Address management and DNS concepts & troubleshooting.
  • Good in network voice infrastructure like Cisco Unified communication troubleshooting and management.
  • Good understanding in SDN concerts and troubleshooting,
  • Experience working with Service Provider Teams for faults with WAN Circuits, BGP issues.
  • Experience working with partner support teams including the TAC support teams of principal vendors like Cisco, Palo Alto etc
  • Serve as a technical escalation point for L1 -level NOC.
  • Execute the MoP in executing change or troubleshooting an issue.
  • Good oral and written communication skills, ability to articulate network issues.
  • Strong knowledge of network troubleshooting tools, and monitoring platforms.
  • Maintain a high sense of urgency while staying cool under pressure.
  • Team-oriented, quick learner and adapt to changes.
  • Credentials and Experience
  • Industry standard certifications preferred (Ex: CCNP).
  • 5-7 Years' experience in Network Operations teams.
Responsibilities
  • Provide Tier II technical support for Data Center and Enterprise networks by troubleshooting and resolving network issues across routing, switching, firewall, and load balancer domains.
  • Escalate to vendor TAC or service provider teams as needed and coordinate issue resolution.
  • Collaborate with cross-functional teams to implement changes following the MoP (Method of Procedure) and Change Management processes.
  • Monitor network performance and health, triage incidents, and participate in problem management activities.
  • Mentor and assist L1 NOC staff, serving as a technical escalation point for complex issues.
Desired Qualifications
  • CCNP certification or equivalent senior networking certification preferred

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