Full-Time

Dispatch Operations Specialist

World Oil

World Oil

No salary listed

South Gate, CA, USA

In Person

Category
Operations & Logistics (1)
Required Skills
Customer Service
Responsibilities
  • Perform administrative tasks including filing, data entry, and correspondence with management.
  • Communicate with customers, respond to customer inquiries, and provide information by phone and email.
  • Provide professional communication and support services to drivers and maintain contact with drivers throughout the shift.
  • Route and schedule drivers to ensure customer satisfaction.
  • Enter all service orders and fulfill completed orders.
  • Maintain and complete filing of service orders and route sheets.
  • Scan completed reports to internal and external customers.
  • Collaborate with management to modify routes to accommodate customer needs.
  • Build relationships with drivers and customers to reduce service disruptions caused by last-minute schedule changes.
  • Monitor sudden route changes and road construction issues and work with drivers to establish new routes for timely pickups and deliveries.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

N/A