VP – Client Regional Leader

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

About JLL: JLL (Jones Lang LaSalle) is a leading professional services firm that specializes in real estate and investment management. We shape the future of real estate for a better world by driving sustainability, technology, and innovation for our clients, our people, and our communities.
 

Position Overview: We are seeking a dynamic and experienced Regional Program Lead to oversee and coordinate construction, development, and service support activities within the Atlantic/Mid-Atlantic region. This pivotal role involves oversight and management of a regional team and aligning with regional client counterparts to foster innovation and drive program success, with a particular focus on candidates with experience in Quick Service Restaurant (QSR) construction and a passion for innovation.
 

Key Responsibilities:
 

Program Oversight:

• Manage and coordinate construction, development, and service support programs across the region.
• Ensure programmatic alignment with client objectives, budgets, and timelines.
• Monitor program performance and implement corrective actions as needed.
   

Construction and Development Management:

• Oversee regional construction and development projects.
• Coordinate with contractors, vendors, and internal teams to ensure project delivery.
• Manage project risks, timelines, and budgets.
• Ensure compliance with local regulations and company standards.
   

Service Support Coordination:

• Manage regional service support teams and activities.
• Implement and maintain service level agreements (SLAs).
• Continuously improve service delivery processes and customer satisfaction.
   

Strategic Alignment with Client Counterparts:

• Develop and maintain strong relationships with regional client representatives.
• Collaborate on strategic initiatives and long-term planning.
• Regularly meet with client counterparts to discuss program progress, challenges, and opportunities.
   

Innovation and Continuous Improvement:

• Identify and propose innovative solutions to enhance program efficiency and effectiveness.
• Stay informed about industry trends and best practices.
• Lead the implementation of new technologies or methodologies within the region.
   

Team Leadership and Development:

• Lead and mentor regional program teams.
• Foster a culture of collaboration, innovation, and client-focused service.
• Conduct performance evaluations and support the professional development of team members.
   

Reporting and Communication:

• Provide regular updates to senior management and clients on program status, risks, and achievements.
• Develop and present comprehensive program reports and analytics.
• Facilitate effective communication between all stakeholders.
   

Budget and Resource Management:

• Manage regional program budgets and resources.
• Optimize resource allocation to maximize efficiency and client value.
• Forecast future resource needs and make recommendations for scaling.
   

Risk Management:

• Identify, assess, and mitigate program risks.
• Develop and implement risk management strategies.
• Ensure compliance with company policies, client requirements, and relevant regulations.
   

Cross-functional Collaboration:

• Work closely with other regional leads, central teams, and support functions.
• Participate in cross-regional initiatives and knowledge sharing.
• Contribute to the development of company-wide best practices.

Ideal Candidate Qualifications:

• Extensive experience in construction, development, entitlements and real estate, particularly within the QSR industry.
• Demonstrated ability to integrate innovation into program delivery.
• Strong leadership skills with a proven track record of managing and mentoring teams.
• Excellent client relationship management abilities and strategic planning skills.
• Ability to balance operational excellence with innovation, ensuring alignment with client objectives and company goals.
• Bachelor's degree in Construction Management, Engineering, Business, or related field. Advanced degree preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional communication and interpersonal skills.
• Ability to travel as required within the region. Expect 20-25% travel. 
   

Why JLL? JLL offers a dynamic, inclusive work environment, opportunities for professional growth, and a chance to make a lasting impact within the real estate industry. If you have a passion for driving innovation and delivering exceptional client service, we invite you to apply.
 

Application Instructions: Interested candidates should submit their resume and cover letter outlining their relevant experience and interest in the role.
 

JLL is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Estimated total compensation for this position:

124,000.00 – 180,000.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

Remote –Atlanta, GA, Charlotte, NC

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.