Simplify Logo

Full-Time

Client Implementation Services Manager

Posted on 6/27/2024

Zinnia

Zinnia

1,001-5,000 employees

Tech solutions for life insurance and annuities

Fintech

Senior, Expert

Johns Creek, GA, USA

Category
Quality Control & Compliance
Supply Chain Management
Transportation & Distribution
Operations & Logistics
Required Skills
Communications
Management
SQL
Requirements
  • 6+ years of relevant work experience
  • 4 years of experience in a project management position
  • Methodical critical thinker, analytical, problem solver, and good organization skills
  • Excellent communication skills in-person, on the telephone, and in written correspondence
  • Blend of project management knowledge, experience, coursework, and credentials
  • Interpersonal and team leadership skills with a customer-focused, relationship-driven attitude
  • Ability to identify client requirements and write business and software requirement documents
  • Strong aptitude to learn new technical skills
  • Proficiency with Microsoft Office
  • Flexibility to travel as required
  • Collaboration within a team setting
  • Familiarity with XML, JavaScript, and SQL is desirable
Responsibilities
  • Oversee all internal and external communications for designated client accounts
  • Identify client needs, outline project scopes, and establish timelines
  • Utilize Team Foundation Server (TFS) to manage business prioritization, deployment, support, and billing processes
  • Provide client training, manage multiple projects, and coordinate cross-team efforts
  • Track and resolve issues throughout project execution
  • Deliver regular status reports, maintain current system knowledge, handle client billing, and escalate issues to senior management

Zinnia provides end-to-end life insurance and annuity tech solutions, leveraging advanced technology to simplify and enhance the insurance experience. The company focuses on empowering clients to innovate and launch products faster, while offering frictionless data experiences and real-time data sharing to improve outcomes for consumers, advisors, and insurers.

Company Stage

Seed

Total Funding

$1.7M

Headquarters

Greenwich, Connecticut

Founded

2005

Growth & Insights
Headcount

6 month growth

22%

1 year growth

28%

2 year growth

49%