Manager – Program Management
Posted on 3/17/2023
Dallas, TX, USA
Experience Level
Desired Skills
  • Monitoring results and progress towards goals
  • Partnering and collaborating with cross functional teams to drive continuous improvement
  • Ensuring best practices are shared with all Alto locations
  • Defining and continually evolving operational strategic vision
  • Master's Degree or MBA
  • 1-2 years of program management experience
  • Lean Six Sigma certified
  • Comfortable working in a diverse group and contributing to an inclusive culture
  • Proven evidence of success in operational management, operational enhancement and operational change
  • Leading through these levels without direct front line supervision
  • Proven coaching and leadership skills including evidence of successful career progression and growth internally within operation and establishment of proven succession planning models
  • Excellent written and verbal communication skills both remotely and face to face
  • A proven track record of implementing, delivering large projects and communicating effectively at an executive level
  • A proven track record of creating strategic plans designed to drive continual improvements at scale
  • Read English, comprehend, and follow simple oral and written instructions. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Assessing the accuracy, neatness and thoroughness of the work assigned
  • Communicating with others to exchange information. Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly
  • Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound
  • The ability to hear, understand, and distinguish speech and/or other sounds (e.g., phone conversations)
  • Frequent repeating motions required to operate a computer that may include the wrists, hands and/or fingers
  • Sedentary work: Sitting most of the time, exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Walking and standing are required only occasionally
  • Reading English, comprehending, and following simple oral and written instructions
Desired Qualifications
  • Master's Degree or MBA
  • 2-5 years of experience managing managers
  • 1-2 years of program management experience
  • Lean Six Sigma certified
  • Experience with call center, or call center like, management practices including key metrics and common planning mechanisms
  • Able to travel, as required by business (~50% of time)
Alto Pharmacy

501-1,000 employees

Digital pharmacy & prescription delivery service
Company Overview
Alto's mission is to fulfill medicine’s true purpose — to improve quality of life — for everyone who needs it. The company combines expert pharmacist care with purpose-built technology to deliver a more convenient and affordable experience for those who need medication.
  • Generous time off
  • Comprehensive medical, dental, & vision plans
  • 401k
  • Life & disability insurance
  • Parental leave
  • Equity
Company Core Values
  • Patients come first
  • Dance in the storm
  • Be humble
  • Take my 100% responsibility
  • Communicate with candor
  • Be pragmatic
  • Chip away at it
  • Go to N=1