Rev Ops Manager
Posted on 2/22/2024
INACTIVE
Scribe

51-200 employees

Automated creation of step-by-step guides
Company Overview
Scribe is a productivity tool that significantly reduces the time spent on creating process documentation, with its ability to auto-generate step-by-step guides complete with text and screenshots. The company's competitive advantage lies in its AI-powered technology that not only creates SOPs, training manuals, and process overviews, but also ensures compliance by redacting sensitive data from screenshots. With a strong emphasis on user-friendliness and efficiency, Scribe has garnered positive feedback from its users, who credit the platform for boosting productivity, enhancing knowledge sharing, and facilitating rapid scaling of teams and customer bases.
B2B

Company Stage

Series B

Total Funding

$63M

Founded

2019

Headquarters

San Francisco, California

Growth & Insights
Headcount

6 month growth

19%

1 year growth

78%

2 year growth

240%
Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Mixpanel
Sales
Communications
Quickbooks
Salesforce
Marketing
Excel/Numbers/Sheets
CategoriesNew
Sales & Account Management
Requirements
  • 5+ years of experience in Sales Operations / Business Operations / Revenue Operations at a rapidly growing PLG SaaS organization
  • Experience working within Salesforce or similar CRM, Snowflake, Mixpanel, Metabase, Stripe or equivalent SaaS billing platforms, QuickBooks or equivalent accounting tools
  • Ability to work with large, complex data sets within Excel / google sheets and provide business insights
  • Experience building integrations using custom APIs and out-of-the-box connectors
  • Deep knowledge of Lead to Order & Order to Cash workflows
  • Clear demonstration of hitting and exceeding operational and project goals
  • Highly organized, detail oriented, and strong sense of urgency
  • Strong interpersonal, organizational, communication and decision-making skills
Responsibilities
  • Develop and execute a robust data strategy, ensuring efficient collection, organization, and analysis of sales & revenue data, and empowering teams with performance insights and recommendations to drive revenue growth
  • Oversee reporting, tracking and analysis of funnel metrics, helping maintain clear visibility of GTM activities and their effectiveness
  • Own high level of data accuracy within Salesforce in regards to pipeline, bookings, portfolio, etc
  • Collaborate with sales and marketing teams to establish a structured lead qualification framework, leveraging firmographic and product data
  • Work with leadership to set OKRs, funnel metrics, and revenue targets
  • Inform incentive and commissions construction
  • Own revenue tech stack, integrations, roadmap, and workflows, optimizing all of our GTM systems and processes to operate efficiently and scale according to our company growth plans
  • Ensure our CRM (Salesforce) consolidates all our prospect and customer information to provide trusted insights for all teams at Scribe
  • Improve overall data quality, reliability, analysis and reporting through data administration, recommended tooling and systems enhancements
  • Map and manage accounting of revenue cycle from order management, invoicing and collections
  • Drive implementation of new billing/accounting systems as part of our scale strategy
Desired Qualifications
  • Marketing, sales or CS operations experience
  • Commercially-minded with a focus on reducing friction in the customer journey