Full-Time
Michelin
10,001+ employees
No salary listed
Mid, Senior
Company Does Not Provide H1B Sponsorship
Pune, Maharashtra, India
3 days mandatory - Work from Office
- Good Understanding of Incident, Problem, Change and Service Request Management
- Lean & Agile Culture
- Technical culture in software development and infrastructure operations
- ITIL Certified
- Experience in process management or a related role, with knowledge of service management principles, processes and best practices.
- Good communication and interpersonal/ intercultural skills, with the ability to build rapport and maintain positive relationships with teams and internal stakeholders.
- Strong abilities in lean management, with a customer-centric approach to resolving service-related challenges.
- Abilities with service management frameworks such as ITIL
- Good knowledge of Michelin IS is a real plus
- Monitors the performance of processes to ensure they operate efficiently and meet set objectives.
- Identifies opportunities for improvement and implements changes to optimize processes
- Trains teams on processes and provides ongoing support to ensure their understanding and adherence.
- Collaborate with cross-functional teams to ensure successful of the mission - Provide regular status updates to stakeholders, ensuring effective communication
- Effectively Leading the Incident, Problem and Change Management processes across the Service Lines (SL) and Business Services (BSS)
- Handling escalations
Company Size
10,001+
Company Stage
IPO
Headquarters
Clermont-Ferrand, France
Founded
1889
Simplify's Take
What believers are saying
- AEM electrolyser development positions Michelin as a leader in sustainable energy solutions.
- The Michelin Guide's regional expansion increases brand visibility in emerging culinary markets.
- Innovative MotoGP tire technology strengthens Michelin's reputation in high-performance motorsports.
What critics are saying
- Increased competition in the EV tire market may impact Michelin's market share.
- Rapid expansion into new markets could challenge Michelin's quality reputation.
- New tire technologies require significant R&D investment to maintain competitive advantage.
What makes Michelin unique
- Michelin's AEM electrolysers blend PEM and alkaline technologies for superior efficiency.
- The Michelin Guide's expansion into Southeast Asia enhances its global culinary influence.
- Michelin's new MotoGP tire compound showcases advanced performance on challenging tracks.
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Benefits
Paternity Leave
Maternity Leave
Tuition Reimbursement
401(k) Company Match
Employee Assistance Program
Relocation Assistance
Gym Membership
Professional Development Budget
Company News
DS Automobiles and Michelin launch a guide on electric travel in France, featuring 30 scenic EV routes, cultural tips, and a fresh take on mindful, sustainable road trips.
The Michelin Guide has launched a guide to the Southeast, its first-ever regional publication that will include South Carolina culinary destinations.
This year, Michelin has introduced an updated Hard front tire with a new rubber compound, enhancing its performance on the demanding surface of COTA.
Michelin earns 103rd J.D. Power Award.
Global tyre manufacturer Michelin will develop anion exchange membrane (AEM) electrolysers in a bid to combine "the best of both worlds" of PEM and alkaline electrolysis.