Full-Time

Customer Service

Collections Coordinator

Posted on 10/10/2024

Global Lending Services

Global Lending Services

501-1,000 employees

Provides auto loans and financing solutions

Automotive & Transportation
Financial Services

Entry

Tempe, AZ, USA

Position requires onsite presence in Tempe, Arizona.

Category
Customer Support
Customer Success & Support
Required Skills
Customer Service
Requirements
  • Dependable - more reliable than spontaneous
  • People-oriented - enjoys interacting with people
  • Detail-oriented - focus on the details of work rather than the bigger picture
  • Achievement-oriented - enjoys taking on challenges, even if they might fail
  • High stress tolerance - thrives in a high-pressure environment
  • Open to candidates with backgrounds in Call Center, Customer Service, Retail, Hospitality, Food Service and Healthcare.
Responsibilities
  • Resolving account delinquency by using proactive outreach
  • Building positive relationships with customers
Global Lending Services

Global Lending Services

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Global Lending Services (GLS) specializes in providing auto loans to customers in Idaho and across the United States. The company aims to make vehicle ownership accessible by offering credit solutions that cater to individuals who may struggle to obtain loans due to their credit history. GLS collaborates with over 13,000 dealerships nationwide, facilitating a smooth car buying process through real-time decision-making technology that allows for quick loan approvals. Unlike many competitors, GLS focuses on serving customers with non-prime credit, ensuring that everyone has a fair chance to secure financing for a vehicle. The company's goal is to provide affordable and reliable auto loans while maintaining strong customer service and ethical business practices, fostering long-term relationships with clients throughout the loan process.

Company Stage

N/A

Total Funding

N/A

Headquarters

Greenville, South Carolina

Founded

2011

Growth & Insights
Headcount

6 month growth

1%

1 year growth

1%

2 year growth

1%
Simplify Jobs

Simplify's Take

What believers are saying

  • GLS raised $325.6 million, indicating strong investor confidence in subprime auto loans.
  • Growing demand for online auto financing platforms aligns with GLS's digital capabilities.
  • AI trends in auto financing can enhance GLS's real-time decision-making technology.

What critics are saying

  • Odessa's new platform increases competition in the auto finance market.
  • Chase's partnership with CarGurus may attract GLS's potential customers.
  • AI advancements by competitors could challenge GLS's loan processing efficiency.

What makes Global Lending Services unique

  • GLS specializes in subprime auto loans, serving customers with limited credit access.
  • The company partners with over 13,000 dealerships, enhancing its market reach.
  • GLS uses real-time decision-making technology for quick loan approvals.

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