Collections Manager

Link Logistics Real Estate (“Link”) is a leading operator of last-mile logistics real estate. Established by Blackstone in 2019, the company connects consumption, technology, and the supply chain across its portfolio, which spans more than half a billion square feet. With more than 5 percent of U.S. GDP flowing through our spaces, we leverage our scale, proprietary data and insights, and foundational focus on sustainability to drive success for our customers’ businesses and deliver value for our stakeholders. Link Logistics strives to be the most equitable and inclusive industrial real estate company in the business. We put our people, customers, and communities first and find ways to make a conscious, positive impact where we live and work, prioritizing diversity, equity and inclusion (DEI) across our workforce to deliver an optimal employee experience. Every day, we work to reinvent and lead our industry forward by thinking bigger and challenging the status quo.

Because we believe that good business must be synonymous with doing good, strong environmental, social and governance practices are foundational to our identity as a firm. These practices include setting ambitious goals to combat climate change, partnering with local nonprofits, and prioritizing internal diversity, equity, and inclusion efforts. We seek to use our position, ideas, and influence to drive progress in our industry and the wider world.  At Link, we give our customers space to grow—and we give people space to grow, too.

The Collections Manager, Transactions will support the Customer Accounts team with tasks related to acquisition, disposition, continuing operations and special projects.

RESPONSIBILITIES:

• Reconcile tenant ledgers to identify errors

• Perform strategic analysis of lease and transaction documents

• Investigate historical data to identify source of remittance errors, short pays and/or improper billings

• Monitor accounts to identify outstanding amounts owed within designated portfolio including ongoing analysis and reporting on collectability

• Perform tenant outreach to discuss open receivables, solve complex ledger issues and follow through to resolution or set up of payment arrangement

• Maintain, update, and report on data related to collection pursuits, collection rights, and bad debt across Link’s data platform ensuring the highest degree of accuracy and completeness

• Serve as Link’s liaison with buyer representatives on all collection related matters

• Recommends and facilitates alternative collection strategies including bad debt write-offs

• Tracking of all open payment plans negotiated with tenants

• Gather, analyze, interpret, and prepare operational data for reporting in a specified format

• Dedication to delivering exceptional customer service through proactive, timely, and responsive service

• Other tasks as assigned

QUALIFICATIONS:

• 5+ years of experience in real estate, property and project management/operations or commercial real estate collections, transactions management, or property accounting

• BA or BS in Finance, Real Estate, Accounting, Economics or Business Management

• Excellent oral and written communication skills

• Strong customer service skills

• Ability to work independently and multi-task effectively in a fast-paced work environment

• Proficiency with Microsoft Outlook, Word, and PowerPoint,

• High level proficiency with Excel and Yardi or similar platforms

• Self-motivation, determination and initiative in a team environment

• Demonstrated high attention to detail

• Excellent organizational skills

• Ability to adapt to change and willingness to take on new company initiatives

• Strong data mining and analysis skills

• Current/prior real estate experience is highly preferred

PHYSICAL DEMANDS

Nature of work requires an ability to effectively communicate and exchange information, collect, compile and prepare work documents operating standard business office equipment.

WORKING CONDITIONS

Work performed in a general office environment. May require extended hours during peak periods.

$85,000 - $102,000 represents the presently anticipated base compensation pay range for this position at Link.  Actual pay may vary based on various factors, including but not limited to location and experience.  

Link provides a variety of benefits to employees, including health insurance coverage, retirement savings plan, paid holidays, paid time off.

The direct compensation and benefits described above are subject to the terms and conditions of any governing plans, policies, practices, agreements, or other materials or documents as in effect from time to time, including but not limited to terms and conditions regarding eligibility.

EEO Statement

The Company is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, caste, immigration status, religion, religious creed (including religious dress and grooming practices), sex, gender, gender expression, gender identity, marital status, sexual orientation, pregnancy (including childbirth, lactation or related medical conditions), age, national origin or ancestry, citizenship, physical or mental disability, genetic information (including testing and characteristics), protected leave status, domestic violence victim status, or any other consideration protected by federal, state or local law. We are committed to providing reasonable accommodations, if you need an accommodation to complete the application process, please email [email protected].