Job Description
We are seeking a Lead Field Technician IV/Tester to join our EF&I team throughout the state of KY. This role is not limited to one city, but will require the Tester to travel across the Commonwealth.
Responsibilities
• Install, turn-up and test Fujitsu Flashwave 9500 (Must have experience on this platform)
• Travel to customer locations
• Performs appropriate tests in most signaling platforms including small to medium sized private branch exchange (PBX), digital signal (DS-0 through DS-3), and optic carrier (OC-3) to dense wavelength division multiplexing (DWDM)
• Provide a high level of customer service ensuring that any escalations or concerns are completed as requested and addressed in a professional and courteous manner
• Lead test teams and mentor junior testers and technicians to accomplish project goals
• Inventory all job related materials and assist with inventory control as required
• Perform power verification, power up of equipment and acceptance checks on equipment to ensure it meets customer specifications
• Locate and troubleshoot faults to ensure customer satisfaction
• Ensure project deadlines, timely service and quality standards are met
• Produce test reports and analysis documents; Redline the documents as required
• Work with detailed engineering drawings and rack layout diagram
• May perform other related duties as assigned
Qualifications
Desired Skills and Experience
• Minimum of 5 years’ installation/testing experience. Must have the abilities of a Lead Tester
• Fujitsu Flashwave 9500certification for test and turn-up is preferred
• In-depth technical knowledge with regards to Telcordia GR-1275 standard
• Previous experience working in the field independently and thriving in a fast-paced environment; self-motivated and able to prioritize and organize workloads with little direction
• Strong communication skills, both written and verbal
• A positive, “can-do” attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy and sincerity
• Must have and maintain a valid state driver’s license
• Successful completion of pre-employment drug & alcohol testing and criminal background screen
• Extensive travel throughout Kentucky is required
Additional Information
We would like to build a strong pipeline of talent. This opportunity should develop next month so please send over your resume today for first opportunity!