Operations Analyst

In Scope of Position based Promotions (INTERNAL only)

Job Title: Operations Analyst, NCT

Location: Jaipur, India

Role Description

• This role has the accountability to support the delivery of the Global Procurement and Travel Operations vision and strategy for Procurement to Pay processes for countries on dbBuyer platform.
• This role is responsible for work-streams’ performance outcomes within their assigned region/client group.
• You should requires strong collaboration skills and dedication and initiative as you required to work closely with the Global Procurement teams and other regional operations leads across DB.
• Preference that you had experience with SAP/S4HANA ERP & ARIBA modules and with Accounts Payable background. Knowledge of MS-office is required as well.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• Oversight and management of the service delivery of the for the outsourced processes (invoice processing, payment run, Customer Service Desk, vendor onboarding)
• Assuring SLA/operational metrics are achieved for the outsourced processes and appropriate remediation actions designed and implemented. This includes identifying root-cause and changed to as-is process.
• Project management skills to support building service delivery platforms and implementation of a world-class Procurement to Pay operational process, partnering with global program teams to ensure proper involvement in design, testing and deployment for new initiatives.
• Creation of User-Interest Groups and ongoing management and client interaction.
• Provide guidance and feedback on front-end customer service provided to bank’s users including guidance, training, and troubleshooting for all purchasing and payment needs.
• Leading 95% spend compliance to enable pre-approval, sourced prices and accurate data captured end-to-end
• Implementation of new operational process, solutions, policies, ensure stability of existing operations at all times to meet the global / region control requirements.
• Proposal for process improvement and system enhancement to improve the efficiency of all purchasing and invoicing transactions for countries of responsibility.
• Be the driving focus for centralization of certain global functions to achieve synergies and process excellence.
• Hands on experience on running initiatives, projects. Experience of working on project management tools can be added advantage
• Ensure the project work is executed and implemented according to the plan or any agreed changes to the plan and according to agreed project management standards.
• Strong understanding of accounting knowledge & concepts along with hands on experience in SAP/S4HANA
• Added advantage if candidate having Bank reconciliation and payment process hands on experience.

Your skills and experience

• 6+ years of experience in end-to-end Accounts Payable process.
• Sound Knowledge of ERP systems like SAP/S4HANA, ARIBA, and MS Office
• Autobahn, Cash Manager, Payment platform system knowledge will be added advantage.
• End to end Procurement knowledge.
• Ability to prioritize and handle urgent requests.
• Experience in change execution
• Fully conversant with Vendor Service Delivery metrics (SLA/KPIs/KRIs)
• High energy, with the ability to work in a fast-paced business environment.
• Excellent communication skills in writing as well as verbally with the ability to communicate in a clear, concise manner at all levels.
• Commerce graduates / Postgraduate with good academic record

How we’ll support you

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.htm

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.