Support Engineer

Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.  

Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis is a 2024 US Best Managed Company, recognized fouryears in a row. For more information about Solenis, please visit www.solenis.com. 

What You'll Do

As a Support Engineer, you will be primarily supporting our site(s) in Rome, GA to ensure treatment chemicals and equipment are used effectively, economically and safely

• Conduct routine service visits, perform system testing, and ensure optimal performance of water treatment programs.
• Document all service activities through detailed reports and distribute them to internal and external stakeholders.
• Maintain accurate records of onsite chemical inventories.
• Support Sales Account Managers in the design, implementation, and optimization of water treatment programs.
• Troubleshoot technical issues at customer sites and assist in developing corrective action plans in collaboration with Account Managers.
• Identify growth opportunities at existing customer accounts and support business development efforts at prospect sites.
• Analyze data to assess treatment program performance and recommend improvements.
• Ensure all activities are conducted in a safe, customer-focused, and compliant manner.

What You'll Bring

• Bachelor's Degree in Chemical Engineering or related field
• Must live within in the Rome, GA area or be willing to relocate.
• 2-5 years of experience in industrial water treatment or similar industries
• Ability to occasionally lift and carry 50 pounds.
• Customer focused. 
• Good communication skills both written and oral.

Perks!

• Competitive health + wellness benefit plan 
• Continuous professional development with many opportunities for growth! 
• Recharge with 15 days of paid time off 
• Competitive Salary and bonuses 
• 401k Plan 
• Company car for travel convenience

Come work with us at Solenis, where you can build a career that makes a difference.

We understand that candidates will not meet every single desired qualification.  If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.

Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at [email protected]

The expected compensation range for this position is between $75,900.00 and $126,500.00 plus discretionary bonuses. The exact compensation may vary based on your skills, experience and other factors permitted by law.