Operations Office Co-Ordinator

Posted on 10/31/2023

INACTIVE

1,001-5,000 employees

Vacuum & kitchen appliances

Company Overview

At SharkNinja, their purpose is to positively impact people's lives every day in every home around the world. They work very hard to provide their consumers with high quality, exciting 5-star products that make life easier.

Consumer Goods

Company Stage

Private

Total Funding

N/A

Founded

1994

Headquarters

Needham, Massachusetts

Growth & Insights

Headcount

6 month growth

↑ 10%

1 year growth

↑ 15%

2 year growth

↑ 32%

Locations

London, UK

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

Customer Service

CategoriesNew

Operations & Logistics

Customer Success & Support

Requirements

Due to the nature of the role, we need someone to be on site 5 per week and is able take ownership of manual handling
You have a customer service mindset and are energized by keeping stock / inventory in good order and helping your colleagues on an ops / admin level with all things logistics / stock etc
Have great interpersonal skills and communicates effectively and professionally with colleagues
Highly organized & able to prioritize a varied workload but also ensuring the routine (daily / weekly) activities are completed
A “muck in” mindset where no task is too big or too small
Previous experience in stock / logistics role - particularly if you have experience setting up processes and systems in stock control / management

Responsibilities

Manual handling of inbound and outbound items (receipt / inventory / distribution to package recipients)
Arrangement of inbound and outbound couriers (international and domestic) and liaising with the London team on the same
Implementation and ownership of sample control process (receipt / inventory / tracking to destruction / documentation of the same)
General stock control within the Battersea office (ensuring the storage areas are inventoried, stock rotated out / disposed of
Daily cover for reception (3rd party security team breaks / lunch)
Liaising with staff, supplier and client visitors
Ops team (holiday cover) as / when needed
Working with management and team to ensure compliance of H&S procedures
Lead us to be “RARELY SATISFIED”
Make things better each day; “PROGRESS OVER PERFECTION”
Use your knowledge of our consumer, understand that “DETAILS MAKE THE DIFFERENCE”
Deliver something great; “WINNING IS A TEAM SPORT”
Be clear and honest, “COMMUNICATING FOR IMPACT”

Our purpose is to positively impact people’s lives every day in every home around the world! We work very hard to provide our consumers with high-quality, exciting 5-star products that make life easier. We thrive on passion and innovation and are looking for great people, with great ideas, who want to build the next big thing and develop while they do.

About the role:

We are looking for an Operations Office Co-Ordinator to help us support the team that creates our new generation of innovative products across our Shark & Ninja ranges. Working as part of our London Design Office based in Battersea, you will bring a positive “can do” attitude to the role, to help the Operations team deliver excellent stock control, logistics and Operations / admin support to the London team. This role is based onsite, 5 days a week, Monday to Friday. This is a 6 month fixed term contract.

Here are some of the exciting things you’ll be doing:

Manual handling of inbound and outbound items (receipt / inventory / distribution to package recipients).
Arrangement of inbound and outbound couriers (international and domestic) and liaising with the London team on the same.
Implementation and ownership of sample control process (receipt / inventory / tracking to destruction / documentation of the same).
General stock control within the Battersea office (ensuring the storage areas are inventoried, stock rotated out / disposed of.
Daily cover for reception (3^rd party security team breaks / lunch).
Liaising with staff, supplier and client visitors.
Ops team (holiday cover) as / when needed.
Working with management and team to ensure compliance of H&S procedures.

Here are some of the things you’ll bring:

Due to the nature of the role, we need someone to be on site 5 per week and is able take ownership of manual handling
You have a customer service mindset and are energized by keeping stock / inventory in good order and helping your colleagues on an ops / admin level with all things logistics / stock etc.
Have great interpersonal skills and communicates effectively and professionally with colleagues.
Highly organized & able to prioritize a varied workload but also ensuring the routine (daily / weekly) activities are completed.
A “muck in” mindset where no task is too big or too small.
Previous experience in stock / logistics role – particularly if you have experience setting up processes and systems in stock control / management.

#LI-HYBRID

At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.

YOUR ROLE in leading our SUCCESS DRIVERS & representing our UNIQUE MINDSET

Lead us to be “RARELY SATISFIED”
Make things better each day; “PROGRESS OVER PERFECTION”
Use your knowledge of our consumer, understand that “DETAILS MAKE THE DIFFERENCE”
Deliver something great; “WINNING IS A TEAM SPORT”
Be clear and honest, “COMMUNICATING FOR IMPACT”

Explore SharkNinja on our social channels:

Instagram

SharkNinja’s Candidate Privacy Notice can be found here: https://www.sharkninja.com/candidate-privacy-notice/

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by state or federal law. SharkNinja will consider reasonable accommodations consistent with federal, state, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture.