At Gremlin, our mission is to enable every company to build more reliable software. We dedicate ourselves to building the tools, processes, and reliability signals that allow engineering teams to work proactively, fortifying the digital infrastructure that drives the world forward.

We work with enterprises that are building complex, distributed SaaS applications whose success depends on uptime. If paving a new path forward at the leading edge of technology sounds exciting to you, we should talk.

About the Role of the Outbound Sales Development Representative

As a Gremlin Sales Development Representative, you will prospect via outbound leads to qualify and generate opportunities to support the overall growth of the business as part of the Sales team. You will need to prospect, curate personalized outbound messaging, communicate with technical audiences, with the opportunity to gain skills to support career growth in sales roles.

In this role, you’ll get to:

• Educate and build relationships with customers through daily cold calls and emails
• Research accounts and contacts to develop personalized outbound campaigns
• Nurture and qualify leads from targeted accounts
• Qualify SQCs for the AE team,  support AEs in turning leads into closed won deals 
• Be a part of the team that consistently exceeds monthly, quarterly, and yearly goals
• Take a creative approach to acquiring new business, leveraging various channels and innovative ways to reach prospects
• Wear multiple hats and team up with marketing and engineering teams to problem solve customer issues and help progress prospects through the sales funnel
  
  

We’ll expect you to have:

• Previous SDR experience, preferably in Enterprise SaaS
• Proven experience cold-calling and objection handling 
• Desire and aptitude to learn complex technologies in a rapidly-expanding industry
• Demonstrated history of C-level outbound experience and follow-through
• Excellent written and verbal communication skills
• Experience with Salesforce, including reports and lists building
• Outbound experience with proven success with outbound campaigns
• Resourceful problem solving, ability to multitask and adapt to changing situations
• A drive to be the best at your craft
• The ability to hit or exceed your quarterly goal is pivotal to your success and the success of the organization.
• Excellent time management skills
• College degree preferred 
• Ability to work in PST time zone 

Bonus Experience:

• Outreach experience
• Experience with LinkedIn SalesNav

*If you don’t think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box—we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.*

**The role does not offer sponsorship employment benefits. 

About Gremlin:

Gremlin is a team of industry veterans and people eager to learn from one another. We set the standard for reliability and equip leading organizations with the mindset and expertise needed to drive reliability improvements that move the world forward. We’re backed by top-tier investors Index Ventures, Amplify Partners, and Redpoint Ventures. Our customers love us, and we’re thrilled to be a partner in their success.

What Do We Care About:

• We Care about our People

People are our critical differentiators. The company strives to treat our people with respect, empathy, and dignity. We expect that our people will treat each other similarly. In both cases, we will assume good intent. All are welcome at Gremlin. We know our differences make us stronger and that our best ideas and contributions can come from anyone at any level.

• We Care about Collaboration

Gremlin is strongest when we come together as one team with shared goals. Be the glue, not the glitter. But as a remote company, teamwork and collaboration won’t happen by accident. We approach every challenge as a shared challenge. We rely on each other for diverse perspectives and creative ideas. We celebrate our wins as a team.

• We Care about Results

Be high productivity, low drama. Results matter. To keep our pace, everyone owns the outcomes of their actions and takes action when needed. We reward speed over perfection. We empower each other to iterate and experiment.You are welcome at Gremlin for who you are. The more voices and ideas we have represented in our business, the more we will all flourish, contribute, and build a more reliable internet. Gremlin is a place where everyone can grow and is encouraged. However you identify and whatever background you bring with you, please apply if this sounds like a role that would make you excited to come into work everyday. It’s in our differences that we will find the power to keep building a more reliable internet by building and designing tools used by the best companies in the world.

You are welcome at Gremlin for who you are. The more voices and ideas we have represented in our business, the more we will all flourish, contribute, and build a more reliable internet. Gremlin is a place where everyone can grow and is encouraged. However you identify and whatever background you bring with you, please apply if this sounds like a role that would make you excited to come into work everyday. It’s in our differences that we will find the power to keep building a more reliable internet by building and designing tools used by the best companies in the world.

Visit our website to learn more!