Part-Time

Receptionist

Serenity Mental Health Centers

Serenity Mental Health Centers

201-500 employees

Outpatient psychiatry with TMS and ketamine.

No salary listed

Alpharetta, GA, USA

In Person

Category
Administrative & Executive Assistance (1)
Required Skills
Customer Service

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Requirements
  • A minimum of 1 year of customer-facing experience in retail, hospitality, or a similar setting.
  • A high school diploma or GED.
  • Excellent communication skills.
  • Ability to multitask and remain calm under pressure.
  • Comfort using email, calendars, and scheduling systems.
  • Willingness to learn new processes and tools.
Responsibilities
  • Greet every visitor with warmth and professionalism.
  • Manage check-ins and check-outs, verify information, and assist with forms.
  • Schedule and confirm appointments.
  • Maintain a clean, calm, and welcoming front desk area.
  • Use digital tools and office systems efficiently.
  • Support teammates and adapt to changing needs.
Serenity Mental Health Centers

Serenity Mental Health Centers

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Serenity Mental Health Centers runs outpatient psychiatric clinics in 29 locations across multiple states, delivering advanced treatments for difficult-to-treat mental health conditions. Its main services are transcranial magnetic stimulation (TMS), ketamine therapy (esketamine/Spravato), and medication management, provided in a comfortable spa-like setting. It differentiates itself by offering TMS for non-depression conditions and by focusing on personalized interventional psychiatry with reported high treatment response and remission rates. The goal is to broaden access to these therapies and expand the multi-state network to help more patients.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

2017

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Simplify Jobs

Simplify's Take

What believers are saying

  • Serenity opened Alexandria in June 2026 and planned Leesburg soon after.
  • Florida Blue joined its insurance network in February 2026, improving patient access.
  • The company reached 35 locations by mid-2026, showing sustained multi-state expansion.

What critics are saying

  • BBB logged 15 complaints in three years, signaling service and billing friction.
  • Payer reimbursement controls economics; tighter insurer coverage would squeeze expansion fast.
  • Consumer psychology clinics face heavy commoditization; Serenity's national visibility spend won't create durable moats.

What makes Serenity Mental Health Centers unique

  • Serenity bundles TMS, ketamine infusion, and psychiatry under one outpatient roof.
  • It sells TMS beyond depression, targeting OCD, PTSD, anxiety, and bipolar disorder.
  • Its spa-like clinics and TMS-plus-ketamine protocol create a distinct consumer experience.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Vacation

Paid Holidays

Employee Referral Bonus

Training Programs

Professional Certification Support

Professional Development Budget