Full-Time

Trust & Safety Specialist

Law Enforcement Response

Confirmed live in the last 24 hours

Instacart

Instacart

10,001+ employees

Online platform for grocery delivery services

Food & Agriculture
Consumer Goods

Compensation Overview

$22.6 - $30.29Hourly

+ Equity Grants

Junior, Mid

Company Historically Provides H1B Sponsorship

Remote in USA

Base pay ranges for US based candidates vary by state, with specific ranges provided for CA, NY, CT, NJ, WA, OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI, and all other states.

Category
Legal
Risk & Compliance
Legal & Compliance
Required Skills
Data Analysis
Excel/Numbers/Sheets

You match the following Instacart's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Interest in issues related to law, policy, and privacy
  • Familiarity with legal language and US/CAN criminal justice system
  • Ability to communicate about complex, nuanced policy and legal issues to internal and external stakeholders in sensitive and potentially high-visibility situations
  • Ability to navigate emergency situations in a calm, meticulous, detail-oriented manner
  • Comfortable using Google Drive to collaborate with colleagues
  • Comfortable with basic data analysis using Excel or Google Sheets
  • Excellent writing skills
Responsibilities
  • Field time-sensitive inquiries from law enforcement regarding Instacart’s policies around disclosing user data
  • Conduct investigations to identify users and pull records
  • Draft responses to valid subpoenas, warrants, and court orders with precision and attention to detail
Desired Qualifications
  • Familiarity with applicable privacy laws and regulations
  • Experience using investigative tools to conduct searches and identify records based on minimal information
  • Basic understanding of SQL
  • Professional experience related to legal and privacy operations
  • Comfortable using Adobe Acrobat or similar PDF editing software

Instacart operates in the online grocery delivery market, allowing customers in North America to order groceries from local stores and chain retailers through its website or app. Customers place orders, and personal shoppers in their area pick, pack, and deliver the items, offering options for home delivery or store pickup. Instacart generates revenue through delivery fees, a subscription service called Instacart Express for unlimited free deliveries, service fees on orders, and in-app advertising from retailers and brands. The company stands out by providing same-day delivery and a 100% quality guarantee on every order, with access to a vast catalog of 1 billion products from over 500 retailers and local grocers. Instacart's goal is to be a reliable and convenient grocery delivery service, having successfully delivered millions of orders across the U.S. and Canada.

Company Stage

IPO

Total Funding

$2.8B

Headquarters

San Francisco, California

Founded

2012

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Partnership with Ulta Beauty expands customer base and increases order volume.
  • Integration with GE Appliances boosts order frequency and customer engagement.
  • New ad solutions enhance user experience and increase ad revenue.

What critics are saying

  • Increased competition from DoorDash's advertising solutions may divert CPG brands.
  • Albertsons' digital transformation could strengthen its competitive position against Instacart.
  • Reliance on partnerships for tech advancements may pose risks if expectations aren't met.

What makes Instacart unique

  • Instacart offers same-day delivery from over 1,400 Ulta locations across the U.S.
  • Integration with GE Appliances' SmartHQ allows ordering ingredients from smart appliances.
  • Instacart's Carrot Ads technology targets foodservice industry with 70 partners.

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Benefits

Go far together

Grow the pie

Roll up your sleeves

Put it all on the table

Serve generously