Full-Time
Account Manager
Spot Freight
201-500 employees
Third-party logistics provider for freight management
Compensation Overview
$50k/yr
Entry, Junior
Tempe, AZ, USA
Onsite 5 days a week - Tempe, Arizona.
- Bachelor's degree
- Sales and or customer service experience preferred.
- Knowledge in the logistics industry preferred.
- Ability to thrive in a fast-paced environment and meet performance metrics.
- Strong negotiation skills – persuasiveness, aggressiveness, confidence, resilience.
- Entrepreneurial and competitive spirit, passion, self-motivation.
- Organization and attention to detail.
- Adaptability, multi-tasking ability, sense of urgency.
- Confident decision-making skills, problem-solving ability, and issue resolution skills.
- Understand prospective clients’ unique shipping requirements, and effectively manage a consistent sales pipeline through cold calls and consistent communication.
- Design and execute a unique customer strategy for each account that provides continuous, profitable growth opportunities while honoring our commitment to never give back freight.
- Serve as a consultative resource to customers regarding service offerings, market trends, industry standards, and effectively provide quotes considering all variable factors, proactively develop strategies and solutions that address each client’s unique challenges.
- Maintaining operational efficiencies for customer’s freight through; load building, scheduling, issue escalation, and capacity securement. Work with Carrier Sales to secure the best viable options; call carriers to get additional options and track when necessary.
- Achieve and exceed monthly sales margin and revenue expectations and ensure customer service levels and KPIs are met.
- Proactively communicate with customers to fulfill commitments, exceed service expectations, and investigate and facilitate the resolution of customer problems with shipment/deliveries.
- Sales and or customer service experience preferred.
- Knowledge in the logistics industry preferred.
Spot Freight is a third-party logistics provider that focuses on making the process of quoting, booking, and tracking freight easier for both carriers and shippers. Their main product is a technology platform called MySpot, which offers tools for carriers to manage their relationships with shippers, book loads, and receive payments quickly. For shippers, MySpot provides access to freight quotes, load boards, and real-time tracking to ensure timely deliveries. What sets Spot apart from its competitors is its commitment to customer service and its ability to operate without external funding, allowing for organic growth and a strong focus on innovation. The goal of Spot Freight is to streamline transportation networks for its clients, helping them manage their supply chains efficiently and effectively.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
Indianapolis, Indiana
Founded
2009
Simplify's Take
What believers are saying
- Spot's MySpot platform enhances freight management with real-time tracking and load optimization.
- Recognition as a Top 100 Freight Brokerage highlights Spot's resilience in challenging market conditions.
- Spot's expansion into Chicago indicates growth and increased market presence in logistics.
What critics are saying
- Increased cargo theft rates could impact Spot's operations despite CargoNet partnership.
- 3PL industry decline in shipments and revenue may affect Spot's financial performance.
- Rapid AI and tech evolution in logistics could outpace Spot's current advancements.
What makes Spot Freight unique
- Spot operates without external investors, allowing organic growth and customer-focused innovation.
- MySpot platform offers comprehensive tools for carriers and shippers, enhancing logistics efficiency.
- Spot's commitment to security is reinforced by SOC 2 Type 1 attestation and CargoNet partnership.
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Benefits
Professional Development Budget
Mental Health Support
Company News
Spot recently partnered with Penco Products, a leading sheet metal manufacturer specializing in lockers, to transform its shipping operations with MySpot, a tailored TMS solution.
INDIANAPOLIS, Feb. 13, 2025 /PRNewswire/ -- Spot, a leading third-party logistics company in North America, successfully achieved Systems and Organizational Control (SOC) 2 Type 1 attestation. Conducted by Katz, Sapper & Miller, the rigorous examination process affirms Spot's information security practices, policies, procedures and operations meet the SOC 2 standards for security, availability and confidentiality.The achievement of SOC 2 Type 1 compliance underscores Spot's ongoing commitment to ensuring powerful data security and business continuity for its current and future customers."We believe that relationships with our customers must be built on trust," said Andy Schenck, Co-Founder of Spot. "Achieving SOC 2 makes Spot more than just a credible company, but a trusted and preferred partner. As a customer-first, service-oriented company, protecting sensitive information of those with whom we work is of utmost importance. This further demonstrates our ongoing dedication and adherence to the highest security standards."SOC 2 is an examination created by the American Institute of Certified Public Accountants (AICPA)
Spot Freight, Inc. is proud to announce its annual Carriers of the Year for 2024 as part of its National Truck Driver Appreciation Week celebrations.
INDIANAPOLIS, May 16, 2024 /PRNewswire/ -- Spot, a North American logistics leader, has joined CargoNet® from Verisk (Nasdaq: VRSK), a leading global data analytics and technology provider, to fortify its defenses against a surge in cargo theft. This strategic alliance leverages secure data sharing, investigative expertise, and advanced risk analysis to safeguard Spot's customers and maximize cargo recovery rates. Cargo theft in the United States skyrocketed by over 57% in 2023 compared to 2022, according to CargoNet, a Verisk business, with a further 68% increase in the fourth quarter alone.Since its launch in 2010, Verisk's CargoNet has helped its clients recover over $100 million in stolen tractors, trailers, and cargo. In addition, the solution has successfully aided law enforcement with dozens of arrests, using its 24/7/365 command center and cargo crime database. At its core, Verisk's CargoNet allows transportation companies like Spot and the carriers they work with to reduce their risk of becoming victims of cargo theft and have a better chance at recovering stolen freight."At Spot, we are committed to providing our customers with the highest level of security for their freight. By joining Verisk's CargoNet, we are gaining access to a comprehensive suite of cargo security solutions and information sharing that will help us further protect our customers' shipments from theft, provide critical information to law enforcement, and report suspicious activity," said Kreg Hunter, Spot's Vice President of Operations
INDIANAPOLIS, April 16, 2024 /PRNewswire/ -- Spot, a leading North American logistics company, has been named to the 2024 Transport Topics Top 100 Logistics Companies List. The company secured the top ranking among Indiana-based freight brokers and achieved a national ranking of 33rd. The annual list ranks companies based on gross revenue from the preceding year."Being named a Transport Topics Top 100 company, especially during a period of market headwinds, is a true testament to the dedication and innovation of the entire Spot team," said Andrew Elsener, Co-founder of Spot. "We're incredibly proud to be recognized as a leader in North American logistics, and we're committed to continuously exceeding expectations for our clients despite challenging market conditions."This achievement comes amidst a challenging market environment for the third-party logistics (3PL) industry. According to the Transportation Intermediaries Association's latest 3PL market report, the fourth quarter of 2023 saw a 4.7% decline in shipments, a 4.3% decrease in invoice amount per shipment, and an 8.8% drop in total revenue compared to the third quarter. Despite these industry challenges, Spot's performance demonstrates its commitment to excellence and ability to navigate complex market conditions.Since 1935, Transport Topics has been the news leader in trucking and freight transportation