Director Professional Services
Posted on 4/3/2023
United Kingdom
Experience Level
  • Demonstrated experience growing and leading an EMEA or Global enterprise software services business
  • Demonstrated success in management and regional leadership roles
  • Significant experience leading through growth, with direct organizational accountability for
  • Growing teams from 20 to 100+ consultants
  • Growing services revenues to $10M+
  • Services Sales, winning multiple enterprise services transactions of $500K-1M+
  • Demonstrated success managing against a P&L and revenue and margin targets
  • Demonstrated success as an inspiring, sought-after growth leader, with mature organizational skills. Must excel at collaborating cross-regionally and cross-functionally, at all levels of the organization
  • Understanding of the Identity Access Management space, the problems that Okta's customers are trying to solve, as well as both on premise and cloud-based technologies
  • Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals
  • Demonstrates Self-Awareness (EQ): Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses
  • Develops Talent: Developing people to meet both their career goals and the organization's goals
  • Drives Results: Consistently achieving results, even under tough circumstances
  • Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies
  • Amazing Benefits
  • Making Social Impact
  • Fostering Diversity, Equity, Inclusion and Belonging at Okta
  • Manage a team of 20+ across core PS functions of Commercial, Architecture, Program Management and Implementation teams and be ready to grow and scale this team as appropriate in future
  • Work closely with a tight ecosystem of Partners to supplement and support PS engagements where necessary
  • Work closely with Partner Success Manager(s) to support Service Delivery Specialised partners
  • Set, track and surpass core PS KPIs, such as bookings, billings, utilization, margins across both PS and Education services
  • Set, agree and deliver against a strategic direction for the future of EMEA PS function, in conjunction with local and global leadership teams
  • Strong collaboration with the leaders across sales, product, marketing to continue to grow Okta EMEA
  • Partner with sales leaders to develop and close new subscription opportunities and services bookings, to achieve QoQ and YoY growth targets
  • Further develop services add-on opportunities in existing customer accounts by expanding their Okta deployments and usage
  • Recruit, mentor, and grow our services team of enterprise, SaaS, and Identity professionals while fostering a high-performance environment where employees add significant value and develop their careers
  • Build and grow relationships with key customers and be ready to take hands on action, as required
  • Communicate forecasts and results with high clarity and precision. Prepare, lead, and present quarterly business reviews (QBRs)
  • Review and write (where necessary) statements of work that balance Okta commitments, risk and restrictions with desired customer outcomes
  • Act as a facilitator of customer interactions, driving rich engagement between customers for the mutual benefit of all parties
Okta provides online identity verification solutions.
Company Overview
Okta provides online identity verification solutions.