What We Do: AI Service Management (AISM):

Aisera offers the world’s first AI-driven service experience solution that automates operations and support for IT, Sales and customer service, making businesses and customers successful by offering consumer-like self-service resolutions to users. Aisera fast tracks the digital transformation journey with user and service behavioral intelligence that drives end-to-end automation of tasks, actions, and business processes. Aisera is a top-tier, VC-funded startup headquartered in Palo Alto, Calif. and a strategic partner with AWS, Microsoft Azure, Google Cloud, ServiceNow and Salesforce.

Aisera has received numerous recognitions, including the following: Forbes AI50; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; Aragon Research Hot Vendor; TiE50 Startup Award; and Silicon Review 50 Most Admired Companies.

The Team:

We are a small but passionate team of 100+ based in the Bay Area. Aisera’s seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. Our team members operate with a high degree of empathy for our customers and each other.

The Role: 

As our Channel Sales, Partner Manager, you will work closely with our CRO and Sales team to ensure we have fruitful relationships with our customers and partners. This role will help the team hit company revenue targets and be a key part of our growth strategy. 

What You’ll Do:

• Build out and nurture channel relationships
• Recruit, train, and make productive channel partners
• Work with CRO to drive revenue through partners reselling and offering Aisera as part of their service offerings
• Assist partners co-selling our products and services
• Own partner relationships and coordinate go to market activities across both Aisera and partner teams.

What You’ll Need:

• 8-15yrs of experience, with at least 5 years leading a team
• Prior experience leading a team
• Degree(s) preferred

About Aisera:

 - Fun place to work

 - Demanding job

 - Great team

 - Great opportunity

Aisera Benefits

 - Medical, dental, and vision benefits

 - Holidays and flexible PTO

 - Paid family leave

 - 401(k) plan

 - Stock Options

 - Employment Assistance Program