Full-Time
Healthcare Coordinator
Updated on 8/1/2026
Deadline 5/20/27
PDS Health
Compensation Overview
$18 - $25.50/hr
Orange, CA, USA
In Person
Travel might be required between offices.
Category
 Administrative & Executive Assistance (2) |
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Requirements
- A high school diploma or general education degree (GED) is required.
- Travel might be required between offices.
- Knowledge of office practices, technology applications, and patient insurance is required.
- The role requires computer proficiency, organization, attention to detail, and the ability to work in a fast-paced environment.
- The role requires the ability to handle and maintain patient record confidentiality.
- The role requires the ability to multitask effectively without compromising work quality.
- The role requires excellent interpersonal, oral, and written communication skills.
- The role requires a self-motivated and reliable individual capable of working independently and as part of a team.
Responsibilities
- Model company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework.
- Gain a financial commitment from patients to start the dentistry diagnosed by the Dentist.
- Achieve proficiency in PDS systems and tools to assist patients in making decisions suited to their wants and needs.
- Execute the Healthcare Coordinator handoff in partnership with each clinician for every examination patient.
- Serve as the subject matter expert on available financial options and give patients choices that fit their budgets.
- Professionally overcome common patient objections to starting treatment.
- Obtain necessary insurance pre-authorizations before patients complete treatment.
- Ensure the office exemplifies the Comprehensive Care Model and manages referrals outside the office.
- Participate in daily morning huddles, monthly team meetings, and other required meetings.
- Understand business imperatives and how the role directly impacts metrics and results.
- Make decisions consistent with the PDS Brand framework and demonstrate stewardship of the PDS Brand.
- Become knowledgeable about the Mouth Body Connection and support clinical excellence through comprehensive patient care.
- Maintain a professional appearance and demeanor in accordance with company policies and address others professionally and respectfully.
- Ensure compliance with company policies and state, federal, and other regulatory requirements.
- Perform other assigned duties and responsibilities.
Desired Qualifications
- Prior coursework or on-the-job training in dentistry, insurance, or business is preferred.
- Knowledge of financial drivers, metrics, local market drivers, and competition is preferred.
- The ability to set realistic goals, meet commitments, remain persistent, and prioritize daily work to achieve results is preferred.
- The ability to be flexible, adaptive, empathetic, passionate, ethical, and focused on patient advocacy is preferred.
- The ability to make data-driven decisions and maintain comprehensive knowledge of operational processes is preferred.
- The ability to understand behavioral needs, listen actively, and create win-win opportunities for change is preferred.