Full-Time

Head of Technical Program Management

Posted on 4/30/2024

BetterCloud

BetterCloud

201-500 employees

SaaS management platform for IT automation


Senior, Expert

United States

Required Skills
JIRA
Data Analysis
Requirements
  • 10+ years of experience in SaaS Operations
  • Experience working with Product and GTM departments
  • Strong understanding of software delivery best practices
  • Ability to define and execute against Engineering key metrics and MBO’s
  • Experience in attracting, recruiting, and retaining top talent
  • High EQ and participative leadership style
Responsibilities
  • Develop software delivery lifecycle practices
  • Define and execute against Engineering key metrics and MBO’s
  • Manage dashboards and analytics for actionable outcomes
  • Leverage Lean practices to identify and prioritize improvements
  • Collaborate to improve engineering standards
  • Create technical documentation and Jira automations
  • Create effective Engineering Organization through streamlined processes

BetterCloud offers a SaaS management platform that automates onboarding, offboarding, and mid-lifecycle changes, as well as SaaS application access and security policies in multi-SaaS environments. The platform utilizes granular, powerful automation and customizable workflows to reduce up to 78% of SaaS management work, complementing IAM and help desk automation to improve IT efficiency.

Company Stage

Series F

Total Funding

$186.8M

Headquarters

New York, New York

Founded

2011

Growth & Insights
Headcount

6 month growth

-22%

1 year growth

-34%

2 year growth

-43%

Benefits

Health & Wellness: Medical, Dental, and Vision benefits including HSA and FSA, along with Mental Health Days, and dedicated mental health resources through Spring Health

Financial Benefits: 401(K), Quarterly financial wellness support, Stock Options

Time Away: Generous PTO and Wellness Days

Distributed Work: Make your home office your own with a workspace stipend

Family Support: Parental Leave for all families, fertility benefits, and flexible spending account for dependent care

Community: Regular In person and remote events; Employee Resource Groups

New Hire Program: Cross-functional buddy to help you learn the ropes

Reward & Recognition: Monthly, quarterly, and annual awards recognizing employee impact and contributions