Full-Time

Senior Fraud Analyst

Posted on 11/19/2024

Assurant

Assurant

10,001+ employees

Risk management solutions for consumer electronics

Financial Services
Consumer Goods

Compensation Overview

$62k - $103.4kAnnually

Senior

Remote in USA

Category
Management Consulting
Operations Consulting
Consulting
Required Skills
Power BI
Python
Airflow
Data Science
R
SQL
Tableau
Looker
Data Analysis
Requirements
  • Bachelor’s Degree in Computer Science, Statistics, or other related field or relevant work experience.
  • 3+ years’ experience in the analytics space, taking on progressively more complex work and senior roles.
  • Proven track record of solving complex problems with an in-depth understanding of data, product, and business impact.
  • Proficient working with at least one quantitative tools such as Python, R, or Stata.
  • Expertise in data visualization tools (e.g., Looker, Tableau, Power BI).
  • Advanced SQL is a must.
  • 3+ years' experience in Risk/Fraud a plus.
  • Understanding of and exposure to workflow management tools (Airflow, SSIS, UC4).
  • Strong ability to extract patterns and trends through the application of statistical techniques and hypothesis testing.
  • Strong critical thinking skills and the ability to think outside the box.
  • Organized and self-motivated individual, comfortable operating within ambiguity.
  • Excellent communication skills, with the ability to explain complex analytical findings to non-technical stakeholders and comfortable speaking with senior/executive level leadership.
  • Intellectually curious, data-driven, result-oriented, high in agility and has a high desire to learn and contribute.
  • Experience with payment processing lifecycle and chargeback dispute process or working with machine learning and data science teams a plus.
Responsibilities
  • Leverage external and internal data to come up with insights to develop best in class fraud policies that will create value for Assurant and its customers.
  • Work with large data sets to solve problems that could be ambiguous and nuanced using a variety of analytical and statistical approaches.
  • Regularly collaborate with other SMEs and decision-makers to develop data-driven policies, processes, and models to improve overall fraud risk mitigation strategy.
  • Develop dashboards, analytical frameworks, and detailed reporting models that provide reliable, easily digestible insights to key stakeholders to help guide decisions around process, policy, and system configuration.
  • Deploy modern data management tools to curate our most important data sets, models, and processes, while identifying areas for process automation and further efficiencies.
  • Develop and Maintain data pipelines in support of various reporting, modeling, and machine learning initiatives.
  • Evaluate, select, and acquire new internal & external data sets that contribute to business decision-making.
  • Maintain accuracy within all data sets utilized in all reporting and analytical processes performed by the Fraud Data Team.
  • Develop and maintain ongoing analyses specific to integrated fraud solutions deployed within the Assurant fraud ecosystem (e.g.: Identity, Payments, GRM, etc.).
  • Drive configuration review discussions and apply changes as agreed upon by stakeholders.
  • Take ownership of all data inputs and outputs related to assigned environment and maintain a data pipeline which can support the various data initiatives across the enterprise.
  • Work with internal partners like Engineering, Product, Data Science and Operations to develop solutions that would mitigate fraud risk across different lines of business, payment methods and products.
  • Analyze existing processes or workflows using probability and statistics to optimize adaptive or corrective changes.
  • Document existing and new fraud workflows with applicable metrics and measures.
  • Liaison with appropriate areas to ensure applicable fixes/enhancements are implemented.

Assurant specializes in risk management solutions that protect consumer purchases, particularly mobile devices and electronics. The company offers insurance products and service contracts, along with repair services to help clients recover from unexpected damages. Assurant serves a wide range of customers, including individuals and businesses, and operates globally, with a strong presence in North America, Europe, and Asia. Its commitment to diversity, equity, and inclusion enhances its understanding of customer needs and supports its goal of helping clients maintain their investments.

Company Stage

IPO

Total Funding

N/A

Headquarters

New York City, New York

Founded

1892

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for mobile device insurance as smartphone penetration increases globally.
  • Expansion of IoT devices increases need for insurance and protection services.
  • Rising consumer demand for extended warranties and service contracts for electronics.

What critics are saying

  • Increased competition from fintech companies could erode Assurant's market share.
  • Acquisition of iSmash may pose integration challenges affecting service quality.
  • Expansion into commercial equipment insurance may expose Assurant to regulatory risks.

What makes Assurant unique

  • Assurant specializes in risk management for mobile devices and electronics.
  • The company offers repair services, enhancing customer experience and satisfaction.
  • Assurant's commitment to DEI fosters innovation and better customer understanding.

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