Meet Upside

We created Upside to help communities thrive! Our retail technology uses the sophistication of online retail—profit measurement, attribution, and incrementality—to provide users with more value on their everyday purchases and brick and mortar businesses with new, profitable customers. We’ve helped millions of users earn 2 to 3 times more cash back than any other product, and tens of thousands of brick and mortar businesses earn measurable profit. Billions of dollars in commerce run through the Upside platform every year, and that value goes directly back to our local retailers, the consumers they serve, and towards important sustainability initiatives. 

Upside was named on Deloitte’s 2021 & 2022 list of Fastest Growing 500 Tech Companies and  #308 in Inc.’s America’s fastest growing private companies of 2022. Upside’s Series D funding round was led by General Catalyst with a $1.5 billion valuation in March 2022. Other notable investors include Bessemer Ventures and Formation8.

Our mission, values, and commitment to inclusivity guide our team of 400 people worldwide, and the quality of our culture is reflected in the impact we’ve had on communities nationwide. But don’t just take our word for it! In 2023, Upside was included as a Top Workplace in the USA, received six Best Places to Work awards from Built In, and was named a Top Workplace for Perks & Culture by The Muse.

About the job:

Upside’s looking for an energetic and experienced Payroll Manager to join us this fall. The ideal candidate will have 8+ years of end-to-end payroll processing experience, the ability to meet strict time-sensitive deadlines, a strong work ethic, exceptional attention to detail, and excellent customer service skills. You’ll be responsible for overseeing and directing payroll procedures, ensuring compliance with laws and tax obligations, and maintaining accurate payroll records. If you have a passion for payroll, and being part of a growing company, this opportunity may be the right fit for you!

What you’ll do:

• Build, lead, and maintain a hands-on approach in administering payroll operations and processing for 350+ employees.
• Set up payroll operations in new states across North America.
• Ensure compliance with the prevailing laws governing payroll and the related taxes, employee benefits, garnishments, and other statutory pay and related entitlements.
• Respond to payroll enquiries and resolve related issues and communicate professionally with employees on payroll matters.
• Partner with internal functions to identify and drive process improvements to ensure scalability as the business continues to grow.
• Support annual financial statements and benefit plan audits as necessary.
• Establish and maintain payroll controls and payroll-related procedures for audit and compliance.
• Respond timely to pay, tax, and other related inquiries from management, colleagues, and other internal departments or outside agencies.
• Build and maintain payroll SOPs and documentation.
• Maintain awareness of current practices in payroll, tax regulations, laws, and policies.
• Support financial audit requests, worker’s comp, and 401k audits.

What you need:

• 8+ years’ progressive payroll experience in a multi-state payroll environment - international payroll a plus.
• Knowledge of federal, state, and local payroll-related laws and regulations.
• Experience with payroll-related tax filings and other compliance requirements.
• Ability to thrive in a fast-paced, rapidly changing, “get it done” environment.
• A high level of organization and the ability to prioritize independently and self-driven to meet deadlines.
• Comfort with ambiguity, asking questions, chasing down answers, and operating with minimal guidance.
• Ability to work at both strategic and tactical levels – a hands-on team player.
• Outstanding attention to detail from start to finish.
• Good judgment, versatility, flexibility, and a strong work ethic.
• A Bachelor’s degree in Accounting or Business, or related field; CPP preferred. Equivalent experience may be substituted for education on a case-by-case basis.

The fine print:

• Location: This role is a hybrid role and required to work from our Washington, D.C. office 2-3 days/week.
• Notice to recruiters and placement agencies: This is an in-house search with a dedicated recruiter. Please do not submit resumes to any person or email address at Upside. Upside is not liable for, and will not pay, placement fees for candidates submitted by any party or agency other than its approved recruitment partners.

At Upside, we believe that diversity drives innovation. Our differences are what makes us stronger. We‘re passionate about building a workplace that represents a variety of backgrounds, skills, and perspectives and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Everyone is welcome here. Come join us!

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