Full-Time

IT Support Technician

IT Support Tech

Posted on 11/22/2025

Grand Canyon Education

Grand Canyon Education

1,001-5,000 employees

Delivers shared services for student lifecycle

No salary listed

Company Does Not Provide H1B Sponsorship

Phoenix, AZ, USA

In Person

Category
IT & Security (1)
Requirements
  • Enrolled at Grand Canyon University as a full-time student in a bachelor7s program or master7s program.
  • Maintain a 2.0 GPA as a Bachelor7s level student or a 3.0 GPA as a Master level student.
  • Maintain good financial and academic (SAP) standing with the University.
  • You may be subject to termination if you fall below the minimum requirements.
  • Be able to type 40 words per minute.
  • Ability to learn quickly.
Responsibilities
  • Diagnose and resolve technical issues with email systems, MS Office applications, printing, GCU specific applications, telecommunications issues and equipment.
  • Educate staff on proper use of hardware and software.
  • Perform upgrades and maintenance on systems to ensure optimal performance.
  • Identify and escalate requests/incidents, track and route them appropriately.
  • Log all interactions with end users documenting issues, troubleshooting steps, and resolution.
Desired Qualifications
  • Previous technical and customer service experience.
  • Working knowledge of Windows 10 and Microsoft Office 365.
  • May be asked to work in different locations (transportation helpful).
Grand Canyon Education

Grand Canyon Education

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Grand Canyon Education provides higher education services to colleges and universities by using a shared services model to manage operational functions across the student life cycle. Its offerings include enrollment and marketing, academic support, retention, and the management of online and on-campus programs, all delivered through long-term service agreements with partner institutions. The product works by partnering with institutions to tailor programs for diverse student bodies, handling operational tasks so schools can focus on education and growth. This approach differentiates the company through its full lifecycle, long-term partnerships and customizable support tailored to each institution’s needs, rather than selling a single product. The goal is to help colleges and universities improve operational efficiency and student success, driving institutional growth and educational transformation.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Phoenix, Arizona

Founded

1983

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Simplify's Take

What believers are saying

  • Q1 2026 enrollments rose 7.1% to 136,884, boosting revenue 6.7% to $308.8 million.
  • Full-year 2026 revenue guidance raised to $1.18 billion midpoint with Q2 at $333.8 million.
  • Share repurchases of 724,408 shares for $120.4 million signal strong cash flow.

What critics are saying

  • Strategic Education's Q1 2026 enrollment miss signals sector demand contraction hitting GCE.
  • Title IV funding cuts from regulatory scrutiny slash partner enrollments within 6 months.
  • Loss of top-3 university partner eliminates 20% revenue in 12 months.

What makes Grand Canyon Education unique

  • GCE provides shared services across full student lifecycle to 22 university partners.
  • AI enables 24/7 tutoring and personalized curricula for online and hybrid students.
  • Employer partnerships with 5,500 firms drive 30% of new student enrollments.

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Benefits

Remote Work Options

Company News

Yahoo Finance
Mar 16th, 2026
Arthur J. Gallagher leads with 17.9% revenue growth while Grand Canyon Education and GE HealthCare struggle

Arthur J. Gallagher, an insurance brokerage and consulting firm, stands out amongst cash-producing stocks with a 12.8% trailing 12-month free cash flow margin. The company has demonstrated strong revenue growth of 17.9% annually over the past two years and earnings per share growth of 17.7% annually over five years, outperforming peers. In contrast, Grand Canyon Education faces challenges with underwhelming student numbers and modest earnings growth of just 7.2% annually over five years, despite a 21.6% free cash flow margin. GE HealthCare also struggles with weak 2.7% annual revenue growth over two years and limited organic expansion. Arthur J. Gallagher, operating in approximately 130 countries, provides insurance brokerage, reinsurance and consulting services globally.

Yahoo Finance
Jan 23rd, 2026
Grand Canyon Education shares fall despite solid Q4 results amid sector concerns

Grand Canyon Education saw its stock decline in Q4 2025 despite reporting solid operating results, according to Riverwater Partners' investor letter. The education services company was the fund's largest detractor during the quarter. The stock's weakness stemmed from negative sentiment across the for-profit education sector, triggered by competitors reporting weaker-than-expected enrolment trends. Concerns around a potential government shutdown and Title IV funding flows created additional uncertainty, though Grand Canyon's direct exposure remains limited. Despite the selloff, Riverwater Partners maintains its positive view, describing Grand Canyon Education as "a high-quality compounder with a compelling long-term growth runway". The company reported third-quarter revenue of $261.1 million, up 9.6% year-over-year. The stock closed at $179.70 on 22 January 2026, with a market capitalisation of $5.047 billion.

Financial Modeling Prep
Jun 4th, 2025
American Public Education Inc. (NASDAQ:APEI) Sees Strategic Share Sale and Impressive Growth

APEI competes with other education providers like Laureate Education, Inc. and Grand Canyon Education, Inc.

Western Athletic Conference
May 10th, 2025
Tarleton State to Face Grand Canyon in the 2025 University Credit Union WAC Softball Tournament Championship

Tarleton State to face Grand Canyon in the 2025 University Credit Union WAC Softball Tournament championship.

Western Athletic Conference
Apr 23rd, 2025
Grand Canyon Seeded First In The 2025 WAC Men's Golf Championship Field

- Two-time defending champion Grand Canyon will look to complete a three-peat as the top overall seed in the 2025 Western Athletic Conference (WAC) Men's Golf Championship at Chapparal Pines in Payson, Arizona on April 25-27.

INACTIVE