Simplify Logo

Full-Time

Fraud Analyst

Trust & Safety, T&S

Confirmed live in the last 24 hours

TextNow

TextNow

201-500 employees

Provides free phone service worldwide

Mid, Senior

Remote in Canada

Category
Quality Control & Compliance
Supply Chain Management
Operations & Logistics
Required Skills
SQL
Data Analysis
Requirements
  • Strong data analysis skills
  • Proficiency in SQL, Excel, Elastic Search
  • Collaborative with a customer-first mindset
  • Ability to work independently and on a team
  • Strong foundation in probability and statistics
  • Experience with relational/non-relational databases
  • Self-starter with holistic approach and attention to detail
  • Proficient in Snowflake, Redshift, Splunk, and similar data lakes
Responsibilities
  • Monitor platform trends for potential fraud using T&S technologies and tools
  • Analyze large sets of data to identify anomalies and emerging risk patterns
  • Conduct detailed fraud investigations to detect bad actors and mitigate abuse
  • Prepare comprehensive reports on fraud incidents and propose preventative solutions
  • Provide regular updates to management on fraud trends and mitigation efforts
  • Partner with other teams including customer care, data science, engineering, product
  • Automate threat discovery and monitoring, leveraging internal and external data sources

TextNow is a prominent player in providing free phone services, focusing on removing barriers to communication with evolving technologies that make global connectivity accessible to everyone. This company is known for its commitment to advancing communication technologies and fostering a culture that values connectivity and innovation. Working at this company offers the opportunity to be at the forefront of telecommunication advancements, contributing to meaningful projects that connect people across various regions.

Company Stage

Seed

Total Funding

$3.4M

Headquarters

Waterloo, Canada

Founded

2009

Growth & Insights
Headcount

6 month growth

-2%

1 year growth

0%

2 year growth

-9%