Workday Programmer/Analyst

At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.

Must be legally eligible to work in the United States without sponsorship, now or in the future, to be considered.

This position is based in Malvern, PA on a hybrid schedule, but remote arrangements may be considered depending on the candidate’s location and other factors.

Who is Customers Bank?

Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.

We get you further, faster.

Focused on you: We provide every customer with a single point of contact. A dedicated team member who’s committed to meeting your needs today and tomorrow.

On the leading edge: We’re innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead.

Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we’re a partner you can trust.

What you’ll do:

As a Workday Programmer/Analyst at Customers Bank, you will play a critical role in enhancing our financial planning, reporting and analytics capabilities. This position requires extensive experience in banking sector accounting, finance, and HCM along with proficiency in Workday Accounting Center, and Adaptive Planning. You will be responsible for developing, maintaining, and improving our Workday systems, ensuring they are configured and built to meet our business goals.

Key Responsibilities:

• Prism Architecture: Analyze, develop and configure data models to support processing external transactional data. Ensure these structures are robust, efficient and scalable.

• Workday Accounting Center Development: Develop and configure financial data rules to process Prism data using Workday Accounting Center. Ensure these systems are robust, efficient, and scalable.

• Workday Adaptive Development: Develop and enhance financial models and systems using Workday Adaptive Planning tools. Ensure these systems are robust, efficient, and scalable.

• Banking Sector Expertise: Apply your extensive experience in banking to understand and meet the specific financial and analytical needs of the bank.

• Collaboration with Stakeholders: Work closely with finance, IT, and other departments to gather requirements, provide insights, and ensure alignment of financial models with business objectives.

• Data Integration and Management: Ensure seamless integration of financial data from various sources into Workday and integrations from Workday into Adaptive and other tools

• Knowledge of reporting and dashboarding development used in both Web-based Adaptive reports and the OfficeConnect Excel add-in.

• Training and Support: Train and support end-users in utilizing the Workday system effectively. Provide ongoing technical support and guidance.

• Continuous Improvement: Continuously evaluate and improve processes and systems. Stay updated with the latest trends and updates in Workday and associated tooling.

What do you need?

• Bachelor’s degree in Finance, Accounting, IT, or related experience

• Extensive experience in financial systems analysis, preferably in the banking sector.

• 2+ years of professional experience as a Workday Accounting Center/Prism/Adaptive developer or consultant.

• 2+ years of professional experience developing and delivering production Workday HCM solutions.

• Proven experience in developing and managing Workday Accounting Center and Adaptive Planning solutions.

• Proficiency with Workday Prism transformations

• Extensive Experience using Workday integration tools (e.g. Studio, EIB, DataConnectors, Report Writer, OfficeConnect, Adaptive Integration Design).

• Strong analytical and problem-solving skills.

• Excellent communication and interpersonal abilities.

• Proficiency in data integration and management.

• Proficiency in SQL.

• Ability to work in a dynamic, fast-paced environment.

Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We also provide “reasonable accommodations”, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws. 

Diversity Statement:

At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let’s take on tomorrow.