Senior Warehouse Operations Manager

Job Overview

• Support and promote Fullscript's Core Values: Grit, Authenticity, and Community.
• Develop Leadership Team
• Engage Supervisors for weekly, monthly, quarterly, and annual performance maintenance
• Responsible for developing and growing the department's Leadership team, positioning the operation for high growth potential. 
• Act as a Leader within the department and organization.
• Primary point of contact for all Warehouse Supervisors:
• Work cohesively with organizational Leadership members to ensure all business objectives are met.
• Monitors and assists Supervisors with all daily warehouse operations, including inbound freight, receiving purchase orders, stocking storage locations, vendor interaction, quality control, troubleshooting inventory issues, and picking/packing/shipping of customer orders. 
• Ensure work areas are safe, and employees are following proper work procedures and protocols.
• Administering corrective action when guidelines are not followed.
• Responsible for creating and maintaining daily work schedules (scheduling overtime, ending work shifts early if work volume dictates, etc) to ensure business needs are met. 
• Maintain time and attendance data within the company's timekeeping system. This includes editing employee punches when necessary, and tracking attendance occurrences (late arrivals, unexcused absences, etc).
• Responds to emergencies in a managerial and technical capacity.
• Driving company and department initiatives, and ensuring all key performance indicators are met or exceeded.
• Manage all facets of the Warehouse Management System to ensure data integrity and smooth, consistent operational processes. Constantly look for new and innovative ways to increase the effectiveness of labor and system resources.
• Ability to design and implement lasting positive change. 
• Fullscript Employee Ambassador:
• Motivate staff and encourage the growth of our team members.
• Understand and lead the NSF preparation and audit needs
• Knowledge of distribution center safety rules and regulations
• Ensure the facility is safe, clean, and secure at all times.
• Lead efforts and direction for all sanitization operations for the facility, including: 
• a. Outside contractor cleaning guidelines 
• b. Internal sanitization practices     
• Serve as Sanitation Supervisor  
• Lead all Distribution Center sanitation aspects; ex, daily sanitation tasks, pest control, stocking cleaning supplies.  
• Ensure all housekeeping and sanitation activities are performed as defined.  
• Serves as a proxy to the on-site quality program
• Performs other duties as assigned. 

What you bring to the table

• Proven Leader, with at least 5 years of experience effectively leading teams of 40 or more, including hiring, documentation, termination, training, and acting as an effective change agent.
• Experience managing and developing salaried exempt leaders.
• Excellent communication skills, both verbal and written. 
• Thorough understanding of warehouse and distribution center procedures and concepts.
• Ability to make difficult decisions, solve problems, prioritize assignments, generate and utilize reports, and manage projects. 
• Advanced experience with ERP & WMS systems, as well as Microsoft Office Suite and/or Google Suite. 
• Prior experience of 1-3 years in directing internal and external sanitation processes 
• Bachelor’s degree from a four-year college or university in Business, Engineering, Logistics, or Supply Chain Management, or an associated field preferred. 
• This is a HANDS-ON position. It requires the ability to work until the job is completed on a daily basis. Physical requirements include walking, stooping, lifting up to 50 lbs, and standing for extended periods of time. 

What we can offer you

• Generous PTO and competitive pay 
• Fullscript’s 401 (k) program for financial health 
• Flexible benefits package (medical, dental, vision) and workplace wellness program
• Training budget and company-wide learning initiatives 
• Discount on Fullscript catalog of products