Technical Program Manager

Product & Program Ownership 

• Own the lifecycle management, standards, and feature evolution for all Wireless Intrusion Detection Systems (WIDS), including integration with other physical security and monitoring systems (such as access control, fiber monitoring, alarm, analytics, and related toolsets).
• Develop and maintain WIDS and wireless analytics product roadmaps, prioritizing enhancements that improve scalability, detection capability, security, investigative effectiveness, and regulatory compliance.
• Serve as the central point for WIDS product feedback, performance metrics, evolving threat landscapes, and continual improvement.

Stakeholder Training & Enablement 

• Design and deliver technical training, guidelines, and documentation for:
• Third-party security integration companies (for hardware installation, software configuration, troubleshooting, and best practice commissioning).
• Internal maintenance teams (for ongoing technical support, upgrades, system health, and escalation procedures).
• Physical Security Operations Center end-users (for live monitoring, event response workflows, and investigative use cases).
• Investigations teams (for data retrieval, unique identifier analytics, chain-of-custody, and best practices).

Governance & Compliance 

• Develop, publish, and enforce WIDS standards, policies, and procedures aligned with corporate security, privacy, IT, and legal requirements (e.g., GDPR, CCPA, industry and regulatory best practices).
• Lead WIDS risk management and privacy reviews with Information Security, Legal, and Compliance, ensuring responsible detection program operation and defensible incident response.
• Stay abreast of industry standards and statutory/regulatory requirements affecting wireless network security and counter-surveillance, driving applicable updates into Oracle’s WIDS program documentation.

Program & Project Management 

• Coordinate and manage WIDS installation, enhancement, and expansion initiatives across multiple global sites—ensuring scalable deployment and effective cross-team alignment.
• Act as escalation point for critical WIDS incidents, post-incident root cause analysis, ongoing optimization, and technical strategy adjustments.
• Partner with Global Physical Security, IT, data center, and cloud infrastructure design teams to ensure seamless WIDS and monitoring technology integration with evolving environments.

Cross-Functional Collaboration 

• Serve as the bridge between engineering, vendors, security operations, installers, and business leaders to ensure WIDS solutions are technically robust, adaptive, cost-effective, and future-ready.
• Maintain a vendor management strategy to evaluate and select WIDS, wireless analytics, and supporting platforms, integrating with Oracle’s procurement and supply chain processes.
• Coordinate with strategic sourcing to ensure that systems are planned and delivered at the appropriate stage of projects.
• Innovation and Roadmap Development 
• Monitor advancements in wireless intrusion detection, analytics, spectrum monitoring, and counter-surveillance technologies—validating emerging solutions via GPS test labs.
• Integrate Wireless Intrusion Detection systems into existing workflows, process and the intentional physical security software ecosystem
• Provide subject matter input on technical due diligence for new vendor or product selection and drive proof-of-concept engagements for next-generation WIDS and counter-surveillance solutions.
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REQUIRED QUALIFICATIONS & KEY COMPETENCIES

• Bachelor’s degree in Computer Science, Engineering, Security, or relevant technical field (or equivalent experience).
• 7+ years of technical program or product management experience in physical security, wireless networking, cloud infrastructure, or industrial security, with direct experience deploying or managing WIDS and/or counter-surveillance technologies at scale.
• In-depth knowledge of WIDS platforms (such as Bastille, AirMagnet, or similar), spectrum analysis, wireless threat analytics, and chain-of-custody requirements for technical security investigations.
• Proven ability to document and communicate standards, create technical policies, and develop process improvement plans in a global enterprise context.
• Excellent oral/written communication and presentation skills; proven success in delivering technical education and enablement across mixed-skill audiences.
• Strong project management skills; ability to balance technical depth with strategic objectives and drive multi-site, multi-team initiatives to successful outcomes.
• Collaborative mindset—success working with engineering, security, business stakeholders, external integrators, and cross-regional teams.
• Strong knowledge of privacy regulations (e.g., GDPR, CCPA) and industry standards for wireless monitoring.
• Ability to balance technical, business, and regulatory considerations.
• Experience with Agile development methodologies and tools (e.g., Jira, Confluence, etc.).
• Strong analytical and problem-solving abilities. 
• TSCM (Technical Surveillance Countermeasures) and TEMPEST operational experience is required.

DESIRABLE QUALIFICATIONS & KEY COMPETENCIES

• Professional certifications (e.g., PMP, CPP, PSP, wireless/network security certifications like CWNA, CWSP, or product-specific credentials).
• Experience with technical security system deployments in hyperscale data center or cloud infrastructure environments.
• Familiarity with the wireless security hardware and software industry, especially enterprise-scale deployed applications.
• Familiarity with privacy, audit, and compliance frameworks (GDPR, CCPA, ISO 27001/NIST/PCI, etc.).
• Hands-on experience with scripting or programming for integration, automation, or reporting purposes is a bonus.
• Exposure to emerging WIDS capabilities, radio frequency analytics, cyber-physical threat detection, and advanced data retention strategies.
• Familiarity with assurance and compliance standards including Common Criteria and FIPS.
• TSCM Fundamentals Certification by the Interagency Training Center (ITC) is highly preferred
• Industry certifications are preferable but not required (e.g. Network+, Security+, CASP, PenTest)
• PDTG Technical Security Specialist (TSS) Certification and/or Kestrel Operator Certification 
• Practical Experience with Bastille Wireless Intrusion Detection System, or equivalent in placement monitoring solutions.
• Certified TEMPEST Engineer, or prior experience as a Certified TEMEPEST Technical Authority (CTTA) a bonus
• Demonstrated knowledge and experience with major cloud providers (Oracle Cloud, AWS, Microsoft Azure or Google Cloud). 

SCOPE OF RESPONSIBILITY, IMPACT OF DECISIONS AND DEGREE OF SUPERVISION:

The qualified candidate will report directly to the Director of Physical Security Products and Services who is based in California, USA. This is a global role and periodic global travel will be required at some point. As part of the product and services team this appointment will manage multiple contracted security systems staff within their scope of responsibility with the possibility of more growth. The individual will be expected to work with the minimum amount of supervision. The individual will maintain a high personal accountability and autonomy; expected to act as Oracle’s subject matter expert and principal driver for wireless intrusion detection lifecycle management at a global scale. The individual will have the authority to recommend and implement standards, participate in vendor selections, process improvements, and future-state designs under Director oversight. As a key contributor to physical security technology direction, your work will directly impact investigations, compliance, risk reduction, and operational resilience. The level of decision making is moderate to high as it affects the direction of physical security technology across the Corporation, influencing and collaborating with executives, stakeholders, and cross-functional teams so that initiatives are aligned and progress to a satisfactory conclusion.

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