Full-Time

Claims Investigator

Posted on 8/30/2024

AIG

AIG

10,001+ employees

Global insurance provider for individuals and businesses

Cybersecurity
Financial Services

Entry, Junior

Atlanta, GA, USA

No relocation assistance provided.

Category
Insurance
Finance & Banking
Required Skills
Data Analysis
Requirements
  • College degree preferred or equivalent work experience.
  • Working knowledge of criminal and civil justice systems and relevant data and compliance legislations.
  • Excellent oral and written communication skills and thorough working knowledge of MS Office applications.
  • An understanding of local customs, insurance markets and languages is desired.
  • Ability to manage workflow to identify and pursue leads that would support a fraud case.
  • Ability to work to tight timelines when necessary.
  • Advanced working knowledge in investigating General Insurance Consumer & Personal Lines of insurance a plus.
  • Ability to analyze complex data sets to assess trends and identify opportunities to drive improvements.
  • PC skills and experience with various database search systems, internet, and social networking for investigative purposes.
Responsibilities
  • Obtain and preserve physical and documentary evidence to support investigations.
  • Coordinate necessary investigative techniques and resources, such as fieldwork through internal or external field resources, interviews, etc. and ensuring quality is accurate, timely and appropriate on all cases.
  • Handle caseload across relevant jurisdictions while ensuring all tasks are completed properly.
  • Testify and present evidence at administrative and criminal court proceedings as required.
  • Establish and maintain professional working relationships with insureds, lawyers, corporate employees, vendors, police and relevant fraud bodies.
  • Complete targeted claims reviews for all lines of business within AIG as assigned. This includes analysis, documentation of results and suggestions for improvement.
  • Accurately identify and record all financial impact for cases worked in the case management system.
  • Assist GIS and local management as appropriate in ensuring key deliverables and business objectives are met.
  • Awareness of, and adherence to, local laws regarding techniques used for information gathering in countries where operating.
  • Provide intelligence feedback to claims and underwriting departments regarding loss trends and opportunities for future fraud mitigation.
  • Manage all aspects of the claims investigation, to include analyzing facts on issues in question, thorough review of interviews and statements of witnesses, employers, claimants and other relevant witnesses.
  • Gather facts on issues in questions through open-ended interviewing and statement taking of witnesses, employers, claimants, and other relevant witnesses.
  • Prepare objective and concise written reports of investigations when necessary.
  • Participate in fraud training for various lines of business supported by AIG.
  • Complete focused claims reviews for all lines of business within AIG domestically as assigned. This includes analysis, documentation of results and suggestions for improvement.
  • Assist team on ad-hoc duties, projects, and other assignments delegated by Managers/Leaders.

AIG provides a variety of insurance products and services aimed at individuals, families, and businesses. Their offerings include life insurance, retirement planning, and commercial insurance, which help clients manage risk and protect their assets. AIG operates by underwriting insurance policies and managing risk, while also investing the premiums collected to generate income. This company stands out from competitors by not only focusing on traditional insurance but also emphasizing cybersecurity and data protection to keep clients' information safe. AIG's goal is to help clients achieve financial security and peace of mind through comprehensive insurance solutions.

Company Stage

IPO

Total Funding

N/A

Headquarters

New York City, New York

Founded

1919

Simplify Jobs

Simplify's Take

What believers are saying

  • AIG's expansion in Atlanta indicates growth and increased market presence.
  • The sale to Nippon Life provides AIG with significant capital inflow.
  • Gordon Browne's appointment may bring fresh strategic insights to AIG.

What critics are saying

  • Expansion in Atlanta may lead to increased operational costs.
  • Selling Corebridge shares may reduce AIG's control over the subsidiary.
  • Investment in Acadru may not yield expected financial returns.

What makes AIG unique

  • AIG offers a wide range of insurance products globally.
  • Corebridge Financial enhances AIG's retirement planning and financial services.
  • AIG emphasizes cybersecurity and data protection for client information security.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health, dental, & vision coverage

Flexible Spending Accounts (FSA)

401(k)

PTO

Commuter Expense Reimbursement Account

INACTIVE