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Full-Time

Claims Investigator

Confirmed live in the last 24 hours

AIG

AIG

10,001+ employees

International insurance solutions and risk management

Financial Services
Consulting

Entry, Junior

Atlanta, GA, USA

No relocation provided.

Category
Insurance
Finance & Banking
Required Skills
Communications
Requirements
  • College degree preferred or equivalent work experience.
  • Working knowledge of criminal and civil justice systems and relevant data and compliance legislations.
  • Excellent oral and written communication skills and thorough working knowledge of MS Office applications.
  • Ability to manage workflow to identify and pursue leads that would support a fraud case.
  • Ability to work to tight timelines when necessary.
  • Advanced working knowledge in investigating General Insurance Consumer & Personal Lines of insurance a plus.
  • Ability to analyze complex data sets to assess trends and identify opportunities to drive improvements.
  • PC skills and experience with various database search systems, internet, and social networking for investigative purposes.
Responsibilities
  • Obtain and preserve physical and documentary evidence to support investigations.
  • Coordinate necessary investigative techniques and resources, such as fieldwork through internal or external field resources, interviews, etc. and ensuring quality is accurate, timely and appropriate on all cases.
  • Handle caseload across relevant jurisdictions while ensuring all tasks are completed properly.
  • Testify and present evidence at administrative and criminal court proceedings as required.
  • Establish and maintain professional working relationships with insureds, lawyers, corporate employees, vendors, police and relevant fraud bodies.
  • Complete targeted claims reviews for all lines of business within AIG as assigned. This includes analysis, documentation of results and suggestions for improvement.
  • Accurately identify and record all financial impact for cases worked in the case management system.
  • Assist GIS and local management as appropriate in ensuring key deliverables and business objectives are met.
  • Awareness of, and adherence to, local laws regarding techniques used for information gathering in countries where operating.
  • Provide intelligence feedback to claims and underwriting departments regarding loss trends and opportunities for future fraud mitigation.
  • Manage all aspects of the claims investigation, to include analyzing facts on issues in question, thorough review of interviews and statements of witnesses, employers, claimants and other relevant witnesses.
  • Gather facts on issues in questions through open-ended interviewing and statement taking of witnesses, employers, claimants, and other relevant witnesses.
  • Prepare objective and concise written reports of investigations when necessary.
  • Participate in fraud training for various lines of business supported by AIG.
  • Complete focused claims reviews for all lines of business within AIG domestically as assigned. This includes analysis, documentation of results and suggestions for improvement.
  • Assist team on ad-hoc duties, projects, and other assignments delegated by Managers/Leaders.

AIG offers a wide range of insurance solutions for businesses and individuals in approximately 70 countries, providing online portals for claims reporting, risk management, and multinational insurance training. The company's technologies include online portals for claims reporting, risk management, and multinational insurance training.

Company Stage

IPO

Total Funding

N/A

Headquarters

New York City, New York

Founded

1919

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • AIG's strategic partnerships and divestitures, such as with Nippon Life, provide opportunities for growth and enhanced market positioning.
  • The company's focus on AI-driven solutions in cyber insurance can lead to reduced claims costs and more competitive pricing, benefiting both AIG and its clients.
  • Leadership changes, including the appointment of experts like Chris Inglis to the Board, bring valuable expertise in cybersecurity and strategic direction.

What critics are saying

  • Frequent leadership changes, including retirements and new appointments, could lead to strategic misalignments and operational disruptions.
  • The sale of significant business units may result in short-term revenue loss and require time to realize the benefits of a more focused strategy.

What makes AIG unique

  • AIG's strategic divestitures, such as the sale of its personal travel business to Zurich and a 20% stake in Corebridge to Nippon Life, indicate a focused approach to streamline operations and enhance core competencies.
  • The appointment of high-profile leaders like Gordon Browne and Kelly Lafnitzegger underscores AIG's commitment to strengthening its leadership team and driving strategic initiatives.
  • AIG's integration of AI and large language models (LLMs) in cyber insurance showcases its innovative approach to risk assessment and underwriting, setting it apart from traditional insurers.

Benefits

Health, dental, & vision coverage

Flexible Spending Accounts (FSA)

401(k)

PTO

Commuter Expense Reimbursement Account