Full-Time
Customer Care Consultant
Jushi
201-500 employees
Cannabis products brand and wellness solutions
No salary listed
Las Vegas, NV, USA
In Person
Occasionally requires local travel, as needed.
 Retail (1) |
|---|
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- High School diploma or General Education Development (GED) required
- Associate or Bachelor’s degree in any field preferred
- Excellent computer, language and reasoning skills
- Bilingual in Spanish preferred
- Excellent multi-tasking skills over the phone
- Occasionally requires local travel, as needed
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
- Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Operate cash register, computer-based POS system, and cash drawer
- Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines
- All other job duties as assigned
- None
Jushi Holdings is a cannabis company aiming to be a world-class leader by building an integrated global community focused on wellness, mindfulness, and connection. It develops and sells cannabis products with strong branding and trusted quality across growing markets. Its products come from cultivation and manufacturing processes, then are branded and distributed to consumers to support wellness and everyday use. The company differentiates itself through its emphasis on branding, quality, and an integrated platform that links cultivation, product development, and distribution across multiple regions. Its goal is to become a leading global cannabis brand and platform that connects people seeking wellness through cannabis products.
Company Size
201-500
Company Stage
IPO
Headquarters
Boca Raton, Florida
Founded
2018
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See people who can refer or advise you
Simplify's Take
What believers are saying
- Virginia adult-use sales begin July 1, 2027, opening a new growth market.
- Q2 2026 wholesale revenue rose 68% to a record $9.4 million.
- Q1 2026 cash reached about $42 million, supporting operations and expansion.
What critics are saying
- Pricing pressure and promotions compressed Q2 2026 adjusted EBITDA margin to 18.7%.
- Q1 2026 net loss widened to $19.8 million despite higher revenue.
- Legal and regulatory uncertainty in cannabis still threatens licensing, taxes, and capital access.
What makes Jushi unique
- Vertically integrated cannabis operator across retail, cultivation, distribution, and processing.
- Strong East Coast footprint in Virginia, Pennsylvania, Massachusetts, Ohio, and Illinois.
- Ownership of premium retail brand BEYOND/HELLO supports branded product pricing.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Short-and Long-Term Disability
Flexible Spending Accounts
Paid Time Off
Paid Holidays
401(k) Retirement Plan
401(k) Company Match
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↓ -1%2 year growth
↑ 0%Jushi Holdings Inc reported mixed fourth-quarter 2025 results, with revenue growing 4% year-over-year whilst navigating challenging market conditions. The cannabis company posted gross profit of $28.6 million, representing 41.9% of revenue, up from 38.6% in the prior year. Adjusted EBITDA reached $13.9 million with a 20.4% margin, driven by operational improvements. However, the company reported a net loss of $15.6 million, compared to a $12.5 million loss the previous year. Jushi successfully refinanced its debt, strengthening its balance sheet. The company is positioning for growth in Virginia's anticipated adult-use cannabis market, leveraging existing infrastructure. Full-year gross margins declined slightly to 43.4% from 45.9%, reflecting ongoing pricing pressure across markets. Branded sales constitute mid-60% of revenue in most markets.
Jushi Holdings, a multi-state cannabis operator, has completed a $160 million refinancing of its senior secured and second lien credit facilities through a new term loan with funds managed by FocusGrowth Asset Management and other syndicate members. The term loan was issued at a 4% discount, carries a 12.5% annual interest rate payable monthly, and matures in three years. The non-dilutive financing does not amortise and is secured by company assets. Following the refinancing and debt repayment, Jushi has approximately $35 million in cash and equivalents. CEO James Cacioppo participated in the loan with $28 million, whilst founder Denis Arsenault contributed $21 million. The company will report its fourth quarter 2025 financial results on 31 March 2026.
Marijuana company sues DoorDash & Total Wine over illegal hemp THC sales. A major Virginia cannabis operator is taking legal action against some big-name retailers. Jushi Holdings Inc. has filed a lawsuit against DoorDash, Total Wine, and several other companies, accusing them of selling illegal hemp THC products that exceed the state's legal THC limits. The lawsuit, filed in Arlington County Circuit Court, claims these businesses have been promoting high-potency cannabinoid products as legal "hemp," even though they allegedly meet the criteria for illegal marijuana under Virginia law. According to the complaint, these products were sold without required testing, safety checks, or regulatory oversight, giving unlicensed sellers an unfair advantage over Virginia's regulated medical cannabis program. Jushi argues that this "deceptive" marketing has flooded the market with unregulated products that mislead consumers. The case highlights a growing conflict nationwide: the battle between regulated cannabis businesses and the fast-moving hemp-derived THC industry, which often operates with fewer rules. The outcome could influence how Virginia - and potentially other states - police the line between legal hemp products and illegal marijuana. About seeds please. At seeds please, Seeds Please is passionate about reconnecting people with the natural roots of cannabis. Seeds Please believe knowledge and cultivation should be shared - not gatekept. Its goal is to make high-quality seeds and honest information accessible to everyone, helping growers build a deeper connection to the plant and the community around it. Cannabis is part of nature's design, and Seeds Please is here to help you grow with it - responsibly, sustainably, and with curiosity.
Jushi Holdings ( ($TSE:JUSH) ) has issued an announcement. Jushi Holdings Inc. has announced favorable modifications to its existing mortgage in Manassas, Virginia,...
Jushi also plans to open its first marijuana store in New Jersey late this year or early in 2026, the company announced.