Sr. Manager

At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, “I can’t live without them.”

Our SpartanNash family of Associates is 20,000 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash’s People First culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now!

Location:

850 76th Street S.W. - Byron Center, Michigan 49315

Job Description:

Position Summary:

This role is responsible to provide strategic direction for c-store retail operations, to ensure operational execution meets company goals of sales, margin, expenses, and associate satisfaction. Develop and implement continuous and improvement initiatives that enhances fuel and c-store growth initiatives.

Here’s what you’ll do: 

• Drive major c-store marketing, merchandising and loyalty enhancements to drive unit and sales growth.
• Lead the execution of projects through retail management to achieve business goals including customer satisfaction, cost containment, sales, and other KPIs; review store results and make recommendations to maximize performance. 
• Develop and maintain a 1 – 3-year roadmap on activities and tactics that will enable Fuel & C-Store growth.
• Lead continuous improvement in c-store processes and execution. Implement best practices to ensure sales growth and customer satisfaction.
• Responsible for the c-store people activities including, training, performance management and career development of associates, and developing and monitoring goals. Develop and monitor budgets as needed.
• Participate in fuel strategic projects; develop project scope, provide project leadership, execute plans, and identify key issues/process improvement opportunities to ensure successful implementation of initiatives to enhance the customer and/or associate experience.
• Maintain current knowledge of c-store industry trends and best Retail Operations practices; make recommendations to improve current programs and processes. 
• Perform other duties as assigned. 

Here’s what you’ll need:  

• Bachelor’s degree (required) in Business Administration, Marketing, Hospitality, or equivalent combination of education and/or experience. 
• Ten years of retail business experience
• Five years of multi-unit leadership within c-store operations  
• Excellent organization, prioritization, project management, analytical and decision-making skills
• Strong leadership and financial/business acumen skills. Demonstrated knowledge of merchandising and food preparation, and in- depth knowledge of the convenience store industry
• Strong project management skills and ability to facilitate cross collaboration between Marketing, Real Estate & Construction to deliver financial outcomes
• Ability to travel up to 50%

Physical Requirements:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

May be required to lift and/or move 20 pounds. The associate is frequently required to sit/stand/walk. While performing the duties of this position, the associate is subject to a typical office environment and is rarely exposed to outside weather conditions. Temperatures may vary for those subject to any of the following areas: computer/server room, print shop, production area). The noise level in the work environment is usually low to moderate but may be high in distribution settings. Travel requirements vary by assignment.

As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.

SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans. 

We are not able to sponsor work visas for this position.