Zone Administrator

The Zone Administrative Assistant is responsible for enabling the success of 7-Eleven stores, franchises, and operational employees by assisting remote offices and 7-Eleven stores with general administrative tasks. These tasks include assisting stores with general requests, routing customer inquiries/complaints, disseminating information to offices and 7-Eleven stores, and updating distribution lists. 

Assists the Zone Leader in the day-to-day operations of the Zone including travel arrangements. May also provide limited support to the Regional Development Director, Human Resource Leader, Franchising, Market Managers, and Store Readiness.

• Prepares correspondence, expense reports, activity reports and other reports for ZL.
• Reviews and/or approves expense reports, purchase requisitions, and other requests on behalf of the ZL.
• Manages ZL’s calendar, including scheduling appointments and meetings.
• Coordinates all Zone meetings and travel, including in-house meetings in person and via video.
• Manages the Zone office, including the phone system, video, copier, supplies, postage, security badges, if applicable, building maintenance, housekeeping, etc.
• Serves as the site coordinator for all telecommunications and IT-related activities.
• LDB (Location Data Base) maintenance – keys all supervisor alignments and updates store profiles.
• Serves as the Zone’s fleet coordinator for leased cars, including vehicle orders and transfers, driver qualification forms, and acts as liaison between the Zone, SSC and GE.
• Maintains and updates the Zone store list, org chart, market list, and key personnel contact list.
• Orders and processes all awards for RI quarterly meetings.
• Prepares anniversary and/or birthday letters for FZs and staff.
• Assists HRL, Development, Franchising, AP, MMs and FCs with transfers/terminations to the TPU.
• Assists new hires, corporate credit cards, leased cars, etc.
• Pulls daily and monthly financial reports for the Zone. This requires a familiarity with 7-IA, Business Objects, EZ Query, and QlikView.
• Reviews AP7 and AP8 reports to ensure charges are allocated to the correct cost center; creates ACS cases for corrections.
• Notarizes franchise agreements and other documents as needed.
• Assists licensing with communication to the FCs/Stores re’ new and renewed licenses and certificates.
• Serves as the Zone coordinator for the 7-Eleven Experience, formerly the USE.
• Reviews weekly customer relations reports, follows up and responds to complaints and inquiries to the Zone.
• Performs all other duties as required and/or assigned by the ZL in managing the Zone.

Requirements:

• Education: High School/GED or Associate -2-Year or Equivalent experience.
• Experience: 5 years of relevant work experience working in a high-paced, management level environment.
• Must be able to work independently, with minimum direction and oversight.
• Possesses excellent written, oral, and organizational skills, and able to effectively communicate in written and oral format with both internal and external contacts.
• Displays consistent, logical, and orderly thinking.
• Strong project management skills and ability to work under pressure.
• High level of responsibility and sensitivity to SEI’s goals and purposes.
• Strong computer skills – Word, Excel, PowerPoint, Access Database, Adobe.

If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Change Initiative For Hiring.

For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.