Full-Time

Parts Counter Specialist

Posted on 4/18/2024

ASCO Equipment

ASCO Equipment

201-500 employees

Sells and rents construction, agricultural equipment

Industrial & Manufacturing
Food & Agriculture
Real Estate

Mid

Tulsa, OK, USA

Required Skills
Communications
Customer Service
Requirements
  • 2+ years of experience as a parts specialist is preferred
  • Ability to work in a fast paced/high volume dealership
  • Detail oriented, time management, and teamwork skills
  • Excellent customer service and communication skills
  • Proficient computer skills, and experience with G-Suite & other parts programs
  • A personal dedication to work safety and with accountability
Responsibilities
  • Provide superior customer service with warm greetings and eagerness to help
  • Ask questions to accurately identify machine make/model/serial numbers
  • Investigate part needs and determine what additional parts would be needed
  • Fulfil parts orders with in-stock inventory & place orders as needed to meet customers needs in a timely manner
  • Accurately match orders with packing slips
  • Collect customer payment information/POs and call on past due accounts
  • Utilize resources, (online manuals, microfiche) to properly identify parts needed
  • Maintain accurate parts inventory

ASCO Equipment operates in the sale, rental, and servicing of construction, agricultural, and material handling equipment, representing top brands and providing extensive support. At ASCO Equipment, employees benefit from a knowledgeable and supportive team environment that focuses on maximizing equipment uptime—a crucial advantage in these industries. The company's commitment to maintaining a large and accessible parts inventory ensures that both the staff and customers have what they need when they need it, creating a dependable and efficient workplace.

Company Stage

N/A

Total Funding

N/A

Headquarters

Lubbock, Texas

Founded

1960

Growth & Insights
Headcount

6 month growth

4%

1 year growth

7%

2 year growth

18%
INACTIVE