Full-Time

Residential Services Coordinator 1

Deadline 7/8/27
DePaul

DePaul

501-1,000 employees

Not-for-profit housing, elder care, rehab

Compensation Overview

$24 - $24.60/hr

Rochester, NY, USA

In Person

Bachelor's, Associate's

Category
Administrative & Executive Assistance (1)
Required Skills
Care Coordination

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Requirements
  • A Bachelor's degree in a Human Service field, or an Associate's degree in a Human Service field plus three years of full-time related experience, or a High School Diploma plus five years of full-time Human Service experience.
  • A clean New York State driving record as outlined in DePaul's personnel policy.
  • Must be at least eighteen years of age.
Responsibilities
  • Develop the overall Residential Service Plan with the resident and the resident's support network by identifying the individual's needs and desires to maintain placement or progress to more independent housing.
  • Provide teaching, monitoring, and recovery-oriented supports in accordance with OMH 595 and 593, including Assertiveness and Self-Advocacy Training, Community Integration and Resource Development, Daily Living Skills, Health Services, Medication Management and Training, Parenting Training, Rehabilitative Counseling, Skill Development, Socialization, Substance Abuse Services, and Symptom Management.
  • Ensure each resident receives comprehensive, person-centered planning for admission, including completion of admission notes, ongoing recovery-oriented services, and discharge, and ensure each plan is complete and up to date in accordance with standards of practice and New York State Office of Mental Health requirements.
  • Participate in monthly meetings with the Primary Counselor and resident to monitor recovery efforts, progress, and changes needed in plans and ensure delivery of services in accordance with each resident's service plan.
  • Conduct at least quarterly reviews of the Residential Service Plan with each individual to assess progress and make revisions when necessary.
  • Provide guidance and oversight to counselors to ensure they observe, monitor, document, and report resident behaviors and progress in accordance with agency standards.
  • Provide guidance and oversight to counselors to schedule or ensure annual physical, eye examination, and dental appointments, and ensure transportation is arranged when appropriate.
  • Work collaboratively with residents' community service providers, including care managers and clinical, medical, educational, vocational, and entitlement specialists, to ensure continuity of care and make appropriate referrals when needed.
  • Serve as the key liaison between residents and their clinical providers regarding monitoring of mental health and well-being.
  • Work with the Primary Counselor to keep residents engaged in clinical services through regular attendance.
  • Help residents plan purchases of clothing and other necessities.
  • Work with residents to encourage healthy family and community connections and develop new supports and interests.
  • Maintain resident confidentiality and a caring, positive attitude toward residents, staff, guests, and service providers.
  • Safely transport residents when needed.
  • Follow all safety rules and regulations for self, residents, and staff.
  • Perform other duties necessary for the effective operation of the program.

DePaul is a not-for-profit organization that provides housing and support services for seniors, people with mental illness in recovery (including those with homelessness history), addiction prevention, vocational programs, and affordable housing across 50+ sites in 14 New York counties. It coordinates housing, treatment, recovery supports, and job training tailored to each person’s needs. It differs by offering a wide range of housing, health, recovery, and vocational services under one nonprofit umbrella, with a community-focused approach that serves those facing homelessness. Its goal is to help individuals achieve the highest level of independence and stability in the environment of their choice.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Town of Gates, New York

Founded

1958

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Simplify Jobs

Simplify's Take

What believers are saying

  • Depaul’s May 2026 reporting keeps it central to homelessness policy debates in Ireland.
  • The Schenectady SCAP campus expands DePaul Properties’ pipeline with 60 apartments and 72 childcare slots.
  • Ukraine research in July 2026 strengthens Depaul’s grant case with hard data and urgency.

What critics are saying

  • Ireland’s 5,014 homeless children headline destroys public-policy credibility and donor patience.
  • Depaul Ukraine faces war-driven displacement, with 2026 surveys estimating homelessness up to one million.
  • DePaul Properties depends on tax credits; financing delays can stall Schenectady and squeeze returns.

What makes DePaul unique

  • Depaul spans homelessness services, advocacy, and housing across Ireland, UK, and Ukraine.
  • DePaul Properties pairs affordable housing with childcare and family services, deepening local municipal ties.
  • Depaul’s 2026 reporting gives it unusually credible policy influence on homelessness systems.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Unlimited Paid Time Off

Paid Holidays

401(k) Company Match

Employee Assistant Program

Employee Discount Program

Company News

SWBR
Nov 7th, 2025
Pan-American Square Apartments Wins Community Impact Award

Pan-American Square Apartments wins Community Impact Award. SWBR Company is pleased to announce that DePaul Pan-American Square Apartments has been recognized with the 2025 Community Impact Award by the Buffalo/WNY Chapter of the American Institute of Architects. This award honors projects that make a meaningful difference in their communities through thoughtful, inclusive design. Completed earlier this year, Pan-American Square Apartments transformed a former rail corridor into a 150-unit affordable and supportive housing community in Buffalo, NY. Designed to Passive House standards, the development provides energy-efficient homes and essential services for seniors and individuals experiencing homelessness or mental illness. More than housing, it is a catalyst for community revitalization, delivering stability, sustainability, and hope for Buffalo's most vulnerable residents. Jury Comment: The integration of community-based programs and sustainable design at the Pan-American Square Apartments struck the jury. Exemplifying the criteria of the Community Award, the Pan-American Square Apartments took a holistic approach to senior living and supportive housing that will have a lasting positive impact on the WNY community. It is clear that this project will uplift and provide stability for the most vulnerable members of its community and the design team took every opportunity to maximize resources available to its residents. SWBR provided architectural, interior design, structural engineering, landscape architecture, and graphic design services for the project. The awards celebration was held Thursday, November 6 in Buffalo, NY.

DePaul
Jun 24th, 2025
Pride in the Workplace and Beyond

DePaul > blog > diversity at DePaul > Pride in the workplace and beyond.

SWBR
May 20th, 2024
DePaul Veddersburg Apartments Recognized with Award from CSI Rochester

SWBR Company is pleased to announce that DePaul Veddersburg Apartments has been recognized with the 2024 Value Engineering Award from the Rochester Chapter Construction Specifications Institute (CSI).

Capital Region Chamber
May 17th, 2024
SCAP Planning New Campus in Schenectady

DePaul Properties is partnering with SCAP on the project.

SWBR
Nov 10th, 2023
Port Byron Apartments Receives LEED Certification

DePaul's Port Byron Apartments received LEED for Homes Gold Certification by the U.S. Green Building Council.