Workforce Specialist

Starting Salary: $53,434 - $53,961. Commensurate with experience
Hours: 35 hours per week
Location: Scarborough
Employment Type: Full-time – one-year temporary contract
Start Date: As soon as possible
Vacancy Type: Existing position

About JVS Toronto
At JVS Toronto, we believe everyone deserves the opportunity to build a meaningful career. Since 1947, we’ve empowered thousands of individuals each year through employment, career development, and assessment services across Toronto and York Region. We also partner with businesses to help them find the talent they need to succeed.

As a registered charity, we’re proud to offer many of our services at no cost, thanks to generous funding. Learn more about our impact: www.jvstoronto.org.

Why Join Us?
•    Generous Time Off – Start with three weeks of paid vacation, plus paid sick time, personal wellness days, and family-related leave, to support a healthy work–life balance.
•    Benefits & Pension Plan – Access a health and dental benefits plan, an Employee Assistance Program, and a defined benefit pension plan with employer contributions. 
•    Inclusive & Supportive Culture – Join a collaborative and inclusive organization committed to diversity, equity and belonging.
•    Additional Perks – Access corporate discounts and other programs that support your overall well-being.

Eligibility for benefits, pension and time-off programs varies by employment status.

About the Program
The JVS Integrated Employment Services (IES), funded by MLITSD and managed by WCG, provides employment services to unemployed individuals of all ages, financial backgrounds and skills to help them gain and retain employment within their field or a related field.  To achieve its goal, the program provides a range of services including one-on-one employment counselling, employment workshops, job development/placement services and job retention supports.  In addition, IES collaborates with other programs to ensure efficient and smooth operations through streamlining client referrals to appropriate services. Our Workforce Specialist (WFS) team is dedicated to developing relationships with employers to secure job opportunities.

As a Workforce Specialist you will: 
•    Prospecting and Cold Calling: Proactively engage in daily prospecting and cold calling activities, leveraging a variety of sales and job development techniques to generate qualified job leads.
•    Account Acquisition: Highlight the value of our programs and services to businesses, focusing on acquiring new accounts and establishing ongoing employer relationships.
•    Client Placement: Match job seeker clients to suitable job openings and place clients into positions, including subsidized placements.
•    Retention Monitoring: Maintain retention outcomes in accordance with established KPIs, providing ongoing assistance to address work-related issues.
•    Community Outreach: Forge partnerships with community and culturally specific organizations to enhance outreach efforts.
•    Record Maintenance: Maintain confidential records using our CRM tool to ensure accuracy and facilitate effective collaboration with all stakeholders.
•    Research and Planning: Conduct research and planning to generate job leads and align them with labor market and client needs.
•    Conduct outreach to sector specific employers in order to provide job search assistance and job matching to bridge program participants and other programs as needed.

Minimum Qualifications & Experience:  
•    College diploma in Sales or Marketing, or equivalency (new graduates welcome)
•    Comfortable with lead generation, cold calling, presentations, and research
•    At least 1 year of experience in sales, outreach, staffing, and/or telemarketing
•    Proven ability to leverage a sales model to produce an optimal number of job leads
•    Experience working with diverse populations and understanding the barriers they face
•    A clear Criminal Record and Judicial Matters Check is required for this position

Nice to Have:
•    A valid Ontario driver’s license and access to a vehicle would be an asset, as local travel is required
•    Ability to speak another language is an asset