Full-Time
Tech Specialist
Arete Technologies
No salary listed
Raleigh, NC, USA
In Person
Category
 IT & Security (1) |
|---|
Required Skills
SCCM
Requirements
- Experience developing, designing, and administrating Citrix XenMobile and managing the devices that utilize it.
- Experience with migrating to Microsoft Office 365, creating and managing Office 365 builds and policies, troubleshooting Office 365 software issues.
- Consultancy Skills. Ability to provide expertise and consultation to management representatives on a regular basis.
- Planning and Organizing. Ability to plan task timelines and use of resources.
- Ability to manage projects that have high impact changes to operating and peripheral systems or the implementation of emerging technologies.
- Technical Knowledge. Ability to apply new releases of operating systems and associated software.
- Technical Solution Development. Ability to demonstrate thorough knowledge of technologies and systems in place and to support those technologies.
- Technical Support. Ability to provide technical consultation on projects.
- Customer Services. Promotes positive customer relationships and mentors others to ensure customer satisfaction.
- Effective Communication. Interprets and communicates information, ideas, and instructions. Persuades and negotiates to build cooperation and consensus
- Organizational Awareness. Demonstrates in-depth knowledge of Department and relationships (formal and informal).
- Teamwork. Assesses skills within a team and works to build on individual strengths within the team and leads multiple team efforts.
- Experience with some or all of the following products: Microsoft Deployment Toolkit, AdminStudio, AppSense, SCCM.
Responsibilities
- Serve as a service owner for Citrix XenMobile and Microsoft Office within the Department of Transportation.
- Develop, design, and administer the Department's Mobile Device Management and Microsoft Office systems.
- Lead version upgrade deployments for Microsoft Office and manage installations and troubleshooting.
- Maintain Office group policies and act as a consultation resource for support technicians.
- Build and maintain Citrix XenMobile environments and manage the 1000+ devices that utilize this system.
- Serve as the point of contact for issues regarding Citrix XenMobile and Microsoft Office systems.
- Assist with ongoing support needs with the goal of converting the position to a permanent state employee.